It’s free with no obligation to hire
Hired 10 times
(Central Time Zone)
8:00 a.m. to 7:00 p.m.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
Computer not turning on,
Cracked or damaged screen,
Slow computer performance,
Virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Troubleshooting needed to determine issue
Had to troubleshoot and reimagine my computer. Rich tried everything he could think of to resolve my problem. I learned a few new tricks from him!Jan 25, 2017Verified
Very fast response and did a great job. I needed to have him come back a week later for a new problem and he was very quick to respond and fixed my computer better than it has been in a year.Dec 17, 2016Verified
I gave Richard a call to come out and fix our company computers which was VERY messed up from a Quick Books update. When I called him he came out that day within 3 hours. I was very skeptical because of people that we used in the passed, which claim to know what they are doing. Well within a few hours Richard had our computers up and running correctly. If you need work done on your computers this is the guy to call.Aug 17, 2016Verified
Fast timely service. Fantastic rates!! Came out to the house to work on laptop the next day (I contacted him in the evening). Professional, courteous and friendly. Had laptop up and running properly in no time at all. Definitely will use if have future issues. Highly recommend!!Jul 25, 2016VerifiedRJ Computer Solutions's reply
Thank you Chris! It was a pleasure helping you out. You know where to find me! -Rich
Computer RepairAug 18, 2016Verified
- What should the customer know about your pricing (e.g., discounts, fees)?My current prices are $50/hr for residential service, and $70 for commercial. There is 1/2 hour minimum per service call.
- What is your typical process for working with a new customer?When meeting a new customer, I first like to get to know how their computers are used on a daily basis. This always helps me to more quickly troubleshoot or make recommendations.
- What education and/or training do you have that relates to your work?I have worked in some form of IT for 30 years, everything from tech support to consultant and all points between. Back in the 80's, I earned Novell CNA and MCP certifications.