

The Grand Trunk Events & Decors
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Service
It’s free with no obligation to hire
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
Featured Projects
Beach wedding
Approx. $2000
Traditional Baby shower
Approx. $1000
Photos and Videos
402 photos
Reviews
23 reviews
Read reviews that mention:
- Mallory D.
Balloon Decorations
The Grand Trunk Event and Decors did a beautiful balloon garland for my sister’s bridal shower and it turned out absolutely amazing! They were very accommodating and were able to recreate the exact picture I gave them. They had great communication and were right on time. We were so happy with everything and will definitely recommend them to my friends and family!
Sep 21, 2020VerifiedThe Grand Trunk Events & Decors's replyThanq so much Mallory. Glad you and your family liked it and had a wonderful day. It was really awesome working with you too. Very smooth and perfect. Looking forward for the future events.
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- Huda S.
Balloon Decorations
I love theGrand Trunk Event, very efficient and professional. And they did the job just like what I asked for. I highly recommend :)
Jan 8, 2021VerifiedThe Grand Trunk Events & Decors's replyThanqq. Glad you all liked them
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- Ashley c.
Balloon Decorations
Grand Trunk did a great job for my sons Wild One themes 1st birthday party. They showed up right on time and had everything up and ready to go in a short time. Very professional and the half arch looked just like i asked for
Oct 5, 2020VerifiedThe Grand Trunk Events & Decors's replyThank you Ashley. Glad you liked them 😊👍
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- Charu K.
Balloon Decorations
The grant trunk worked well for me. Mounika and her husband tried and did their best for my daughter’s twoti fruiti themed birthday ballon arch decorations . Will definitely recommend and hire them again
Dec 24, 2020VerifiedWas this review helpful?
- Tausif S.
Balloon Decorations
I hired this group for my sons first birthday with great hopes. I had option of selecting several other contractors who were very giving very much less quote with a lot of options as they have pretty good experience with our theme(little Dino). But I opted this group only because I was believed in their words. Problems I have faced: 1. Organic ballon arch provided has gaps in between I can post a pic of it as proof. It’s not organic to me.Has anyone seen a organic ballon arch which has gaps in between. It looked cheap for the amount I have paid. There was one confetti ballon in the middle of the arch which looked odd. 2. I have asked for dark colors like orange dark blue green etc but rarely I saw any dark colors. They might argue it’s because of the light from the window but what light can dominate dark ballon colors?? 3. Cake table decoration was average.. 4. Coming to the backdrop, it didn’t look like a Dino theme or anything. It looked like an Indian flag which has small Dino stickers printed on it. 4 small 4’*4’ dino stickers. 6. Coming to the center pieces. Again there is nothing on the center piece. No Dino confetti nothing. Just a running cloth and a Dino figure to which 5 small ballons have been attached. It looked so empty. I was promised ballons columns on each table by other contractors. 7. I was told they would fill the hall with ballons.. which was not the case.. I can show pics with proof there were max 8-10 ballons near the cake table & on floor.. 8. I specifically asked for dinousar ballons. they did get the Dino ballons but they were using a hair dryer to fill air into it.. seriously it dint even hold the air for 30 mins. They are supposed to be filled using helium gas. It was only for 2 ballons. 9. Wanted decoration at entrance. It was part of the deal but she was asking me there do you want decoration at the entrance or at the gift table. And we ended up getting 2 dino ballons with no air near the gifts table. 10. no value for the money. For the amount I paid the overall decoration looked so much less. All of my friends were of the same opinion. 11. I don’t see professionalism in their work, there is no research about the theme. Little Dino theme is different as dinosaur theme. Please listen to your client if you don’t know the theme. Sticking 4 colored dinosaurs in the backdrop is not little Dino theme. Overall I was disappointed very much as it was my sons first bday party and we had huge hopes on making it grand.
Feb 25, 2020VerifiedThe Grand Trunk Events & Decors's replyHello Tausif, I am sorry that you have felt that we could not have delivered to your expectations. We have always and will keep our customer's satisfaction as our top priority. However, We felt astound looking at your review even after we received a great feedback from your wife and your mother and other people at the event. We do understand that any customer would like to have the best product for the price paid, and we have exactly done the same. We provide balloon arch for almost 99% of our events and we have been in this business for a very long time. However, this is the first time we have heard about "GAP" in an arch. Our team has delivered a cent percent job as usual. Regarding the balloon colors, backdrop and cake table- I would like to defer your statements as they were exactly delivered based on your requirement and your request. Regarding the center pieces- We used the best available Baby Dino Center piece available in the market and placed it accordingly so that there is ample space to make it elegant enough for people sitting and dining. We are surprised that you felt it the other way. Regarding the hall filled with balloons, While we try to deliver the best job we can- We try to ensure we keep all other factors in mind. We all understand that there was no elevated stage setup and it was all on the same floor where we had 80 people walking around. We made most of the LIMITED SPACE available and left as many balloons as we can to not only make it look decorative, but also keeping basic aesthetics in mind We would like to let you know that if we fill Balloons with Hair Dryers- we will not be able to fill the balloons as you see in our picture. We would like to inform you that the machines you have seen us using are Professional Balloon Air Filling machines. We feel sorry that you have got confused with those two. Regarding PROFESSIONALISM AND VALUE FOR MONEY- - We were given 1 hour time for a project of your size which typically takes 2.5 hours. - We were on time - We delivered what you have asked, exactly the way you have asked - We finished our tasks on time - We arrived on time, and cleaned up the entire decoration before your hall rental time, so that you do not have go through the trouble of paying extra charges for the rentals. At the end of the day- You are our customer,and we would still like to Apologize for the way things have went. As always- We will do our best for any opportunity given and We hope to do more business with you in the future.
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FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?It depends in the type of work they need.
- What is your typical process for working with a new customer?Understanding their needs and do accordingly.
- What education and/or training do you have that relates to your work?This field is not related to education. If you understand customer needs thats all it requires. Basic traing is required to do these types of jobs.