The Grout Medic - West Southwest Chicagoland
The Grout Medic - West Southwest Chicagoland

The Grout Medic - West Southwest Chicagoland

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Responds in about 2 hours

Introduction: The Grout Medic has been servicing the Chicagoland area since 1996. Our steam vapor cleaning process achieves exceptional results without dangerous chemicals or chemical residue while being completely safe for the environment. We take great pride in our work and the delivery of outstanding service. Of course, saying that is easy. How do we back that up? We are a member of the National Tile Contractors Association, which gives us access to information on the latest products and techniques in the industry. We have received the Angies List Super Service Award for each of the last twelve years (2023-2012), which covers the years when we've been active on that site full-time. We have been recognized as a Neighborhood Favorite by Nextdoor. Neighborhood Favorites is a unique business awards program based on positive recommendations from neighbors living in the local community. We have been recognized as a Top Rated and Elite provider by Home Advisor, the nation's largest online home improvement marketplace. These ratings are based on feedback from customers who have found us through the Home Advisor site. Again, many of our competitors have not received this honor. We have been Accredited and have an A+ rating with The Better Business Bureau. To be Accredited, we submit to a vetting process to determine that we meet the BBB accreditation standards, and we commit to making a good-faith effort to resolve any customer complaints. While our competitors may have a favorable rating, they are not accredited. They have not been subject to the same vetting process, nor have they made the same commitment to addressing any complaints should they arise. How do we achieve this? It is our people. Each of our technicians takes an ownership interest in their projects. We go out of our way to exceed your expectations every time. The work we do in people's homes is something they will see each day. It's a great feeling to leave a project and know that the positive feeling you brought to the homeowner will carry on each time they pause to look at the area, be it bathroom, kitchen floor or marble countertop.
Overview

Hired 51 times

Serves Naperville, IL

Background checked

8 employees

28 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, and Venmo.

Social media

Facebook, Instagram, Twitter

Featured Projects

32 photos

  • Tile and Grout Cleaning - La Grange 2022

    Tile and Grout Cleaning

  • Restore Shower & Tub

    Tile and Grout Cleaning

Reviews

Great 4.8

36 reviews

5
86%
4
11%
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Customers say...

This pro delivers impressive results in tile restoration, with customers reporting renewed floors, eliminated leaks, and enhanced appearances. They are praised for their meticulous work, clear communication, and affordability. Customers also appreciate their punctuality, friendliness, and responsiveness throughout the process.

AI-generated summary of customer reviews

pro avatar
Bruno J.
Feb 4, 2024
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Hired on Thumbtack

Hired on Thumbtack

My floors look new again! Mike did an amazing job cleaning and resealing the grout. He was able to color seal the original light frost color in my kitchen and used a darker color seal in the laundry room to make it pop. Also they were the most affordable company out of three quotes. Will definitely reach out he to them again!

Details: Kitchen • Bathroom • Floor

Tile Repair
pro avatar
Marcie O.
Nov 7, 2023
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Hired on Thumbtack

Hired on Thumbtack

Mike W with Grout Medic was so great. His work was meticulous and he repaired the grout and sealed with caulk perfectly. My shower looks far better than it ever did before and the leaks caused by another service’s poor work are finally gone. I’m extremely happy I had them out

Details: Bathroom • Tub / Shower enclosure • Crumbling, stained, or missing grout • Porcelain

Tile Repair
pro avatar
Arun M.
Oct 24, 2023
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Hired on Thumbtack

Hired on Thumbtack

Ron and team did an amazing job on the bathroom tiles. They were professional and helped me understand the problem and worked with me in getting to the right fix. Gave me an estimate after onsite visit. once finalized scheduled the work. The technician Mike was amazing he shared what he planned to do. Updated at the end of the day what was done and what he will be doing the following day. Sent me pictures frequently and kept communicating. Excellent service, highly recommend them.

Details: Bathroom • Tub / Shower enclosure • Crumbling, stained, or missing grout • Cracked tile(s) • Loose tile(s) • Ceramic

Tile Repair
pro avatar
Carrie R.
Apr 23, 2023
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Hired on Thumbtack

Hired on Thumbtack

They did a great job. Working with them was quick and easy and I would definitely recommend them to others. They did two showers and the backsplash to my kitchen.

Details: Kitchen • Bathroom • Backsplash • Countertop • Tub / Shower enclosure • Floor • Crumbling, stained, or missing grout • Ceramic

Tile Repair
pro avatar
Alison R.
Jan 21, 2023
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Hired on Thumbtack

Hired on Thumbtack

We got a few quotes and Grout Medic had the best combo of professionalism and value. They did an excellent job and accommodated us quickly.

Details: Bathroom • Tub / Shower enclosure • Crumbling, stained, or missing grout • Natural Stone

Tile Repair
Credentials
Background Check

Ron Bandyk