FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We price every job according to the type of materials the customer wants used and the amount of hours required to accomplish the overall look of their project. Sometimes there are additional fees that have to imposed if there is a change in the original contracted work or if in rare circumstances the job is postponed due to issues not involving our roles and responsibilities.
- What is your typical process for working with a new customer?
We like to get a general feel for the scope of the work in our initial conversation so that we can show up to our first meeting with pictures/products and samples that aid us in really hone in on what their specific desires are. Once we have that, it's only a matter of time before we're able to produce a quote and in some cases a sketch to illustrate exactly what we have in mind for their project. If both parties agree on everything we sit down to sign a contract, set project dates, collect a deposit and produce certificate of coverage from our insurance company that covers their property while we are on site.
- What education and/or training do you have that relates to your work?
One of our members completed his degree in Construction Management; however the majority of our training and experience has come from direct hands on experience and on the job training. Between us we've worked for intelligent individuals who have passed on great lessons and experience that leads to a quality product and we have worked for those who only care about the quantity and not so much about the quality. Through these experiences we've developed our skills and experience and choose to produce a quality product.