Our home computer, along with the last 15 years of files, were hit with "Ransom-Ware." Pictures/Videos etc.. that Best Buy "Geek Squad" told me were "unsalvageable", included early college days, wedding, honeymoon, all the way through to the birth of our two children and through their first four years!
Not only was Mike able to salvage our treasured files, he stuck with us through a very difficult and time consuming recovery process that took nearly a month! The time that Best Buy etc....would in no way be willing to put in. Mike was courteous, responsive, and VERY reasonably priced. He is a stand up guy and very obviously respected in his community. My wife and I put a lot of trust in Mike, and he delivered above and beyond!
I would recommend Michael Gerardo to ANYONE for his outstanding computer / data recovery services!