FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We use xactimate for our pricing when dealing with your insurance companies, to ensure approval; with our retail customers, our pricing depends on many different factors, but for they most part we stay very consistent.
- What is your typical process for working with a new customer?
First, meeting the customer at their home or property of concern. Then we give a thorough inspection by one of our experienced Field Adjusters. We then report back to homeowner our findings, give them free advice of what direction to go in, even if it's not with us.
- What education and/or training do you have that relates to your work?
Fall Protection Certified, Dwelling Contractor Certification, Bachelor's Degree in Business, Roofing Contractors License through IDPR