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Canceled the morning of my cleaning in a commercial space ahead of us moving in following a remodel.Feb 29, 2020VerifiedAgnes Housekeeping Co's reply
I apologize for inconvenience. I don't control flu season yet but if I will I tell you.
Overall the house was cleaned nicely. I was a little disappointed that they didn’t come prepared with all the supplies needed to clean the house. I was asked for a few things which isn’t a huge deal but I was expecting them to come fully equipped. I thought the cost was also a bit high considering the condition of my house. My house is generally not dirty but just needed some sprucing and didn’t require that much effort. I would hire again but would negotiate.Jan 15, 2020Verified
Angelica did a wonderful job cleaning my house. Everything was clean and smelled fresh 😀Dec 24, 2019Verified
Overall a very disappointing experience. The first person Angelica was here for about 3 hours for my deep cleaning. When I complained about the quality of cleaning, and sent photos, Agnes said “this has never happened before and she would send someone go do it properly.” Keep in mind I requested a deep cleaning and was quoted $160 for said deep cleaning. The second person who came looked like I was insane when I started showing her around because she said “Agnes told me to only do a few things.” So, after only 1.5 hours, and after being an hour late, the second person left and I still don’t have a deeply cleaned house by any means. I messaged Agnes and she said tried to tell me that I never requested a deep cleaning. I would not waste your time with this company. I gave her many opportunities to right this wrong and I still paid for a service that in the end I still didn’t receive. I would’ve uploaded all the photos showing this crap cleaning job but they only let me upload 4.Jan 15, 2020VerifiedAgnes Housekeeping Co's reply
We’re very sorry to hear your experience with Agnes Housekeeping wasn't to your satisfaction and didn't meet your needs. We provide the highest quality cleaning services to our customers and truly do strive to make all our customers happy.
This service was always on time and they cleaned my house very well! I loved them so much and everything they did for me was perfect!Dec 3, 2019
- What should the customer know about your pricing (e.g., discounts, fees)?For new clients we have always great offers, for example $45 OFF if regular cleaning
- What is your typical process for working with a new customer?Book free estimate in my website
- What types of customers have you worked with?We work with residential and commercial clients.