FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We only charge for time used. You will receive detailed time reports to show how your money is being used. All our clients find this to be a superior way to receive accurate and fair service.
- What is your typical process for working with a new customer?
We usually have a phone call or 2, get them an exact estimate, send a small invoice to build hours in your "bank" and begin on the first items in the estimate.
- What education and/or training do you have that relates to your work?
Our staff comes from agencies and studios and are all considered experts in their field (accounting, strategy, design, programming, marketing, etc)