Susan has been cat sitting for us for over ten years and we have only positive things to say. First, she did cat sitting for one cat and now for our three. She always asks how they are doing along with detailed questions so she knows what is going on with them, their food and medicine issues, etc. She is easy to work with, 100% reliable, trustworthy, knowledgeable, and experienced. She has a very calm demeanor which our cats respond well to and she spends the time to play with them and give them attention while we are gone so that they are happy and in good spirits when we come home.