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I was very pleased with grooming services, Beth came out on time & did a wonderful job on my snowball, was also pleased with her warm friendly treatment of my dog since she was not feeling well.her expertise was needed. Thank Beth😊
The ladies at Upscale Tail due a great job with the dogs. Sully is a bit on the shy side, and they made him feel comfortable during the entire grooming process. The deshedding treatment was extremely effective, and I would recommend it to anyone. He smelled great after the grooming, and he came home very happy. Appointment times are flexible, and he was done quickly. I will definitely go back.
She had to come to our home twice daily because our cat requires 2 asthma treatments each dsy. She took pictures of TJ and texted them to us, daily. I would definitely recommend Katy to a yone looking for a caring & professional sitter.
Absolutely love Angel. She made my furballs feel right at home and I love the fact they are not caged in a kennel and in a home setting. I'm so glad I found here cause I was going nuts trying to find someone to just love our furballs like we do. They deserve VIP treatment and that's what Angel provides. She is the BEST and I mean it. Been with her ever since we found here 4 years ago. Would not trade her for a million bucks. :) We especially love the updates and the 24/7 service availability.
I hired Kristin first back in 2010. She bathed my dogs and they looked great. She also explained parts of the process that I was unaware of. I told her one time I took them to the groomer only for a bath and one of my dogs' eyes looked quite red afterwards. I know you're supposed to be careful when washing the face and the groomer had told me it was probably just irritation and it'd go away. But when I told Kristin about this experience, she informed me how she administers an eye rinse before and after the bath to prevent and get rid of any soap that may have gotten in the eyes (so the dog won't have to suffer with any "soap irritation" in the first place). She also was adamant that I contact her ASAP if I did notice my dog's eyes looking red or irritated (but I never did). She obviously truly cared. She did a great job and only charged me $55 to bathe both of my small dogs! She said she could do one dog at her typical $35 rate and give me the "sibling discount" on the second dog and only charge me $20 for his bath (even though they weren't "actual" siblings!) When I would take them to the groomers for just a bath I'd get charged around $60 for ONE dog. A total of $120 verses a total of $55 for the exact same services that were done of the same quality (if not better?!) AND additional services such as complimentary drop off/pick-up and nail trims, ear cleaning, brush-outs were included in the price instead of being "add-on" services costing extra. NO doubt in my mind some people just want to overcharge and others are much more fair and genuine. I trust Kristin 100% and have never used anyone else for ANY pet care service I needed ever since! (I WILL admit I gave her a big tip, but someone like her deserves it!) I continued having my dogs regularly bathed by her every 8 to 12 weeks or so and she almost always gave me some type of repeat client discount! She helped me save a LOT of money. When my wife and I went on vacation, I hired Kristin to walk and feed my dogs twice a day for the 10 days we'd be out of the state. I also asked her to do check-in visits. She said she didn't want to bother me while I was on vacation and would only contact me if there were any problems, however, I could contact her to check on my dogs as often as I wanted. Well, I ended up contacting her quite a bit via text! She didn't mind at all and responded to every text within a matter of minutes. One of her texts included a picture she had taken of the dogs during their walk. On another day, I sent an email to check on them and she provided a very detailed response for me along with a picture she took of her and the dogs playing catch in the backyard. And there was yet another day when I checked on them by text. Again, she responded immediately saying it was raining out so they were playing inside. Her check-in visits including giving my dogs TLC while she was there and that was incredibly reassuring to me (anything from playing with them to petting them to even bonding over brushing them!) She even gave doggie massages. This vacation was much more relaxing knowing that my dogs weren't stuck in a cage at a kennel this time and were being taken care of by someone they knew and loved. The longest it took her to respond to my request for an update on my dogs while I was away was about 15 minutes. Absolutely five star treatment with prices affordable for anyone. Highly recommend! Matthew Corowski Bartlett, IL
Roza did a wonderful job on my 8year old golden. He came home looking and smelling great!
Being one of the best veterinary techinicians, Janell Trieglaff provides dog flea medication and dog flea treatments. She is always available to help.