|Sunday||2:00 p.m. to 9:00 p.m.|
|Monday||2:00 p.m. to 9:00 p.m.|
|Tuesday||2:00 p.m. to 9:00 p.m.|
|Wednesday||2:00 p.m. to 9:00 p.m.|
|Thursday||2:00 p.m. to 9:00 p.m.|
|Friday||2:00 p.m. to 9:00 p.m.|
|Saturday||2:00 p.m. to 9:00 p.m.|
The Technology Support Group
About this pro
Easy to work with and very knowledgeable!Dec 28, 2017Verified
I'm pleased to have the opportunity to recommend The Technology Support Group (Kevin Francis, specifically). Kevin responded to my urgent request for service in a timely manner and he was professional, knowledgeable, and accommodating. He resolved my computer issues effectively and efficiently and I can recommend his services without reservation. Steve W. April 12, 2017Apr 13, 2017Verified
Great work solving issues with a complex, legacy wiring system. Knew what to look for and worked to find the best solution. Did a great job of explaining what was going on.Jan 3, 2017Verified
Above and beyond service. Kevin made sure to do everything that was needed, even when unexpected hiccups came up along the way. Thank you :)Dec 18, 2016Verified
He responded quickly with a quote. He was easy to get ahold of and he was very professional. Timely and efficient service. I was afraid that all of my pictures were gone forever but he was able to restore my precious memories. I am so thankful that I now have a reliable IT resource.Aug 4, 2016Verified
- What should the customer know about your pricing (e.g., discounts, fees)?My pricing is $80.00 per hour for IT work. I also provide remote IT Support and bill in 15 minute increments ($20 per 15 minutes). Thus customers only pay for time used to resolve their issue(s) which saves them money.
- What education and/or training do you have that relates to your work?I have Microsoft Training / Certifications as well as Cisco Training / Certifications. I also have 35 years experience (23 years in the military & 12 years in corporate America) in Information Technology. I also have a Bachelor's Degree in Management Information Systems.
- How did you get started doing this type of work?I found I was interested in technology during my tenure in High School at Thomas Edision in New York City. I had 4 years of Electronics and actually built an Inter Com system for my parents house in 1976. I joined the US Air Force and continued in Technology and while in the Air Force completed my MIS Degree.