The Technology Support Group

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Introduction: For me it isn't work...it's my passion. Technology is and always will change and in most cases improve our quality of life. That's what drives me! Not just learning new technology but being creative to find innovative ways to leverage technology in all areas of business and every day life! Seeing the relief and yes sometimes joy on my clients faces when I resolve their technology issue regardless of how small or large that technology issue may have been.

Overview

Hired 16 times

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Great 4.8

17 reviews

5

94%

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6%

Maureen O.

May 19, 2014

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Hired on Thumbtack

Computer Repair

Kathryn V.

May 6, 2014

Kevin assisted us with home WiFi and other computer and Internet issues. He is extremely knowledgeable and up-to-date. He spends as much time as it takes to get the job done properly be that five minutes or five hours. He is honest and dependable and lets you know exactly what needs to be done and also offers cheaper options if you are on a budget. The result is always first-rate.

Elizabeth C.

May 20, 2014

Kevin did a remote session to get me set up with scanning. He was the only one who understood how I wanted to use this feature and finally got me working reliably. Kevin always pays attention to details and is diligent until the desired outcome is achieved.

Bheki E.

Jul 13, 2015

I appreciated Kevin's consideration in that he did not just go for the first option in replacing my fan but he went for the most economic! I'm very happy with my laptop and it's perfomance right now so thanks a lot! I love the very manageable cost of fixing it!

Jenniffer M.

Dec 28, 2017

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Hired on Thumbtack

Easy to work with and very knowledgeable!

Details: Commercial (Office) • One time • The support technician travels to me

Technology Support Service

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is $80.00 per hour for IT work. I also provide remote IT Support and bill in 15 minute increments ($20 per 15 minutes). Thus customers only pay for time used to resolve their issue(s) which saves them money.
What education and/or training do you have that relates to your work?
I have Microsoft Training / Certifications as well as Cisco Training / Certifications. I also have 35 years experience (23 years in the military & 12 years in corporate America) in Information Technology. I also have a Bachelor's Degree in Management Information Systems.
How did you get started doing this type of work?
I found I was interested in technology during my tenure in High School at Thomas Edision in New York City. I had 4 years of Electronics and actually built an Inter Com system for my parents house in 1976. I joined the US Air Force and continued in Technology and while in the Air Force completed my MIS Degree.