Rescue Duct, LLP
About this pro
4 years in business
15 hires on Thumbtack
He was there when he said he would be. Did a wonderful thorough job and gave me his recommendations for improvement. Then he installed the new part for me. His charges were very reasonable. I would recommend him highly.Aug 19, 2017Verified
Jim showed up exactly on time to clean our dryer duct. He was very professional and personable. He took time to explain a few things before getting started and happily and informatively answered any questions I had. He did an excellent job and was very efficient in his work. Before leaving he offered some tips and things to look out for going forward. Very satisfied with the work done and definitely would recommend to others.Jun 30, 2017Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Base price (up to 10 total registers) for 1 story home on crawl or basement is $345 Base price (up to 10 total registers) for 2 story home on crawl or basement is $395 Additional registers are $10 each. Benefect (food grade disinfectant) is $75 per system We normally inspect homes with multiple HVAC systems.
- What is your typical process for working with a new customer?We will ask you several questions about your home or business and can often give you a quote based on the interview. We may come out and inspect your home to see if you actually need the ducts cleaned. We will go over our process with you completely to answer all your questions and then schedule your cleaning. We will call the day of service to verify your appointment. We will come to your home or business and clean your system. We will have shirts on that have our logo and name. We will leave your home as clean or better than when we arrived. We will collect payment when the work is completed.
- What education and/or training do you have that relates to your work?We belong to a duct cleaner's network that shares best practices and has an annual conference to improve our profession. We are able to draw on many years of experience to provide the customer with the best service.