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The owner offered me an opportunity to pay in installments and when I proposed a payment plan, I received no response or acknowledgement. He should have simply stated he did not like the proposal or offer plans he is comfortable with. I found this to be very unprofessional.Jun 2, 2018VerifiedJonathan C.'s reply
Nick, you did not hire me! I am not sure why you have me marked as hired. You have 3 different accounts for the same request. When we get a response on our end, it just says a name. Not which account you responded from. You are only supposed to have one account for the same request. I never saw your response on this account till you marked me as hired, a year after I gave you a bid for a job I was not hired on cause you personally told me you found someone cheaper. While making it very difficult to even keep up with you while you are out of Thumbtack's policy on having multiple accounts for the same request. This why they have that policy! So stuff like this does not happen. If I would have seen the last response you sent. I could have worked out something no problem! I do not understand why you want to hurt my reputation for you breaking policy and creating this situation?
Let me preface this review by saying the work Jon did was very good and I am pleased for the most part with painting. Jon was a terrible communicator - he started two days after he promised, had hired a couple he wound up firing because they did such a terrible job, would often work short days or say that he would be there first thing in the morning and would show up between 12:30 and 1pm. One day, he left the master bedroom completely unlivable - moved all the furniture up to the bed and left it there. A job that probably shouldn't have taken more than 3 full days to complete, took 8 days with a ton of miscommunication and frustration.Aug 28, 2017Jonathan C.'s reply
That is a shame you would say these things. Yes, I did end up firing a couple that I did previous hire before your job, but when they did screw up, I went above and beyond to fix there mistakes and even voluteerly did work for free that I did not really have to do to make it right! It is sad that you would give a 2 star review and make it anonymous. I have a hand in every job I put my name on and know exactly who this without saying or mentioning names. I made it right above and beyond, myself and do not deserve this review! I am disappointed you would not mention how I made it right and did more then I had to, voluntarily to fix the issues!
Jon and his team did a great job painting our house. He worked with us on everything. He is not the most expensive or the cheapest. But he's a good value, professional painter who knows what he's doing.Aug 17, 2017Verified
JC came through in a pinch with a good price, good service, good recommendations for the service, and delivered on time. We will be using them again.Jul 3, 2017Verified
Jon was incredible. He took great pride in his work and sought perfection.It took longer than originally planned. But, a few more days were well worth the incredible results, especially when we consider the added hours he did to overcome the damage done to out kitchen cabinets from over 40 years of cooking and having been scrubbed with various cleaners. Jon did much of the work himself and worked late into the evening to finish up. On the last day he was assisted by Casey. In just a few days, I have already recommended him to neighbors.Jun 12, 2017Verified