THE I.T. GUY
THE I.T. GUY

THE I.T. GUY

contact for price

Sorry this pro can’t do your job, but we know other pros who can.
Introduction: The IT Guy is a Father/Son I.T. and structured wiring company located in Northwest Indiana. With a combined 30 years of experience we are more than capable of helping you with a wide variery of computer or low voltage needs! Services include, but are not limited to *Computer and Printer repair and setup *Network Troubleshooting (Slow Wifi, intermittent connection) *Secuirty Camera installation and maintence * POS installation and support for Restaurants, Clubs and Bars. We hope to serve you soon! Austin & Paul Walters The IT Guy
Overview

Hired 36 times

Background checked

2 employees

27 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, and Zelle.

Social media

Facebook, Instagram, Twitter

Featured Projects

13 photos

  • Rewire network clean up and cable manage

    Wiring Installation

Specialties
Computer type

Computer issue

, , , , ,

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Very good 4.5

29 reviews

5
79%
4
7%
3
4%
2
3%
1
7%

Read reviews that mention:


pro avatar
Susan M.
Nov 2, 2023
·

Hired on Thumbtack

Hired on Thumbtack

The I.T. Guy was fast, efficient, and knowledgeable. I was completely blown away at how fast he solved my issue. I will definitely use him again for any and all of my I.T. needs.

Details: Commercial (Office) • Network setup and installation • Computer • At the pro’s location • My home, venue, etc.

Network Support Services
pro avatar
Roger Z.
Mar 10, 2013
·

Hired on Thumbtack

Hired on Thumbtack

I had a major problem with my computers being on a home network. I called Paul and he came to my home at the time he said he would. he repaired my network on my pc's and they are working perfect i recomend Paul to everyone who needs an expert to do an experts job. thanks Paul
pro avatar
Pete R.
Nov 26, 2023
·

Hired on Thumbtack

Hired on Thumbtack

tl;dr - able to complete a job that was started over twenty years ago When the house was built, I had it wired for Ethernet but never got around to finishing it. Fast forward 20+, decided to finally get it done. Found Paul (The I.T. Guy) and started what I thought would be a quick project Initially, it was. The wiring in the basement was accessible. Accessibility in the bedroom (2nd floor, where the modem and router were located) was tight but do-able. A finished jack was available in the living room (1st floor), so just needed to tone the wires (confirming active lines) terminate the ends, and splice Ethernet plugs. Mission accomplished in an hour... ...or so we thought. While the basement connection worked, the one in the living room didn't. Paul returned and re-tested the living room jack more extensively and discovered that the signal was intermittent (sometimes worked, then it didn't). He believes that the wire was damaged somewhere in the walls My priorities were to connect the bedroom (done) to the rest of the house. While the basement was done, I really wanted the 1st floor hardwired to Ethernet (better speed, more stable) as I previously connected via WiFi extender. To avoid having to punch a hole in the wall and drop a line (no guarantee that it wouldn't be obstructed), we decided to drop a line through the vent as there was clear access to the basement. Though an inelegant solution, it worked. Re-tasked the WiFi extender and significantly improved coverage to over a dozen devices So, while I'm glad to have worked with Paul, I recommend him with a few caveats. First, he's got the shaggy, long-haired IT guy look going on - I don't mind a casual look as long as the work is solid. Second, I went with a solution that put function over form - customers who want both should be ready to pay for the additional time and material nb: I provided the switches (Netgear), the WiFi extender (TP-Link), and connecting wires

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

Network Support Services
pro avatar
Thomas R.
Aug 28, 2013
·

Hired on Thumbtack

Hired on Thumbtack

Excellent service, very knowledgable, and prompt response. Helped me out with a ssd install on my laptop that I was having problems with, gave me advice on best utilizing the device and even gave me recommendations for the future. And he is a great guy to boot. Would recommend to anyone who needed computer work done.
PC Computer Repair
pro avatar
Michelle B.
May 2, 2014
·

Hired on Thumbtack

Hired on Thumbtack

Paul Walters was a very knowledgeable and experienced technician. The first few fixes he tried didn't work, but he kept at it until he got it working - still in under an hour. He was also able to explain everything using non-techy language. Would definitely recommend him and will definitely call him back if I have another computer problem.
Computer Repair
Credentials
Background Check

Paul Walters

  • Loading