IndyMac.Support

Noblesville, IN

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About this pro

How does your service stand out?

I have over 20 years of PC and Macintosh field service experience and support. I price very reasonably for desktop or laptop repairs when delivered to me in Noblesville. My "on location service rate", has a $50 minimum at $25/hour. Far below most computer technicians. My work is exemplary and guaranteed to you your satisfaction. Apple Certified Consultant.

What do you enjoy about the work you do?

Truly enjoy helping people resolve their computer issues. Enjoy exposing folks to new technology and software training. Expert level training for Photoshop, Office/Word, Final Cut Pro, iMovie. Macintosh Specialist. I am an old frustrated guitar player, videographer and photograph guitars and make video clips of his ing store jams and. "What's On The Bench, this week Kevin*? (*YouTube viral) for my friends music store. Love and passion for music as well as computers.

Location

Noblesville, IN 46060

Years in business

21

Number of employees

1

Times hired on Thumbtack

24

Reviews

17 Reviews
  • Susan P. May 26, 2017
    Computer Repair
    Verified Review
    He's very knowledgeable and easy to work with. He offered multiple solutions to consider, short and long term. I highly recommend him for a very wide range of tech issues you may be dealing with.
  • Michael T. Mar 13, 2017
    Computer Repair
    Verified Review
    MacBook Pro Repair
    He was very knowledgeable. He diagnosed the problem quickly and made the repairs inexpensively.
  • Scott F. Dec 27, 2016
    Apple Computer Repair
    Verified Review
    Great service
    Very professional. Great rates! Will recommend him to others.
  • Levi M. Dec 12, 2016
    Apple Computer Repair
    Verified Review
    Faster than ever.
    He helped me get my Mac up and running without losing a day of work. Life saver.
  • Daniel L. Nov 19, 2016
    Apple Computer Repair
    Verified Review
    Great experience!
    Great experience, he has a wealth of knowledge and is very helpful even after the work is completed. Thanks Iva!
  • Mark S. Aug 21, 2016
    Apple Computer Repair
    Verified Review
    The service was professional and reasonably priced. The computer was repaired in a timely manner was was ready as promised. I would highly recommend Mr. Learner.
  • Eileen M. Aug 9, 2016
    Apple Computer Repair
    Verified Review
    I'm an attorney with an older MacBook Pro that I use for work. Avi's help was outstanding! He replaced my hard drive; saved all of my data onto the new drive; and upgraded a number of my applications, all at a reasonable cost. My MacBook Pro feels brand new! Thanks Avi!
  • Kathleen M. Jul 28, 2016
    Apple Computer Repair
    Verified Review
    Avi cleaned up several small concerns with my computer. His prices were very reasonable. I'll definitely call on him again.
  • Joe G. Jul 26, 2016
    Apple Computer Repair
    Verified Review
    Avi did great job for me. He is my first choice technician now!
  • Georgia L. Jul 14, 2016
    Apple Computer Repair
    Verified Review
    When I found out that I had a certified Mac repair person in my neighborhood, I was thrilled! He contacted me immediately and told me to bring it over (it was Saturday morning). I sat with him while he fixed my problem and it works great now. Fast, friendly and his prices were fair. I would recommend him to anyone!
  • Gary H. Feb 8, 2016
    Virus Removal Services
    Verified Review
    Service was excellent !
  • Megan L. Mar 14, 2015
    Data Recovery Service
    Verified Review
    Avi did a great job recovering my data. He helped diagnose and repair the problem. He even helped my improve my lap top's overall performance by suggesting and installing new hardware. He was very reasonably priced and flexible with my schedule. Avi even followed up a few days after I received my repaired computer to make sure things were to my liking. He definitely knows a lot about computers; what a computer repair store told me seemed hopeless, Avi fixed within a few hours. I will be visiting him again for my computer needs.
  • Henri D. Jul 18, 2014
    Avi was my personal Mac genius, I wish he was still in Miami. He's repaired and replaced hardware for me, resolved software problems and taught me much about getting the most out of my Mac…and bought me lunch a few times too. All for very reasonable fees. Avi come back, we miss you!
  • Mitchell R. Jul 17, 2014
    We have depended on Avi's experience and assistance for over 10 years when he was in Miami and Indianapolis. Avi was always on time and put in extra work, often not charging for the extra care. The work was of the highest quality. We (ROFFS.com) have the highest regard for Avi's skill, experience and ability to provide a clear statement of work and finish the work on time or before the deadline.
  • Neil L. Jul 16, 2014
    I've worked with Avi for over 20 years, both on-site and with telephone support. Whenever he doesn't know the answer, he'll tell you straight out (no bullshit!) and then he'll find the answer for you. Sorry that he's now so far away!
  • Penny P. Jul 9, 2014
    Printer Repair
    Verified Review
    Very nice and experienced man. Fixed my problem in no time and was very reasonable. If you need help with your PC call Avi. He's the best!!!!!
  • Cat D. Jul 8, 2014
    Apple Computer Repair
    Verified Review
    Avi helped rebuild my mac and recover lost data after the hard drive crashed. Overall: great rates, very friendly and went out of his way to get my computer up and running again.

Q&A

What is your typical process for working with a new customer?
Evaluate issues to understand problems. Suggest solutions, then perform repairs. Best practice is to leave computer with me over night for hard drive repairs and clean operating (OSX) system installations.
What education and/or training do you have that relates to your work?
Apple Certified Technical Consultant
Do you have a standard pricing system for your service? If so, please share the details here.
$50 minimum on location service. At $25/hour. Typical service to an office or home is between $80~$150.
How did you get started doing this type of work?
Came from Graphic Arts background and needed to know more about Mac systems. Soon became office "go to guy" for computer problems which began taking up all of my time. Took Apple training and became certified Apple Consutant.
What types of customers have you worked with?
Advertising Agencies, Print Shops, Guitar Shop, Lawyers, Doctors, Dentists, home computer users, novices and expert professional users. Replacing hard drives, motherboards and restore or repair OS installations (typical). Training, printer trouble shooting, plotter connections.
Describe a recent project you are fond of. How long did it take?
Converting a mostly PC Windows office to an all Macitosh environment an helping new Mac users get used to differences in platforms.
What advice would you give a customer looking to hire a provider in your area of work?
Just talk to me to clarify your needs.
What questions should customers think through before talking to professionals about their project?
Make sure you are clear about what you actually want or need in your service request. Makes it easier and more accurate quoting on your tasks at hand.