|Monday||10:00 a.m. to 6:00 p.m.|
|Tuesday||10:00 a.m. to 6:00 p.m.|
|Wednesday||10:00 a.m. to 6:00 p.m.|
|Thursday||10:00 a.m. to 6:00 p.m.|
|Friday||10:00 a.m. to 6:00 p.m.|
Douglas & Associates
2018 Top Pro
About this pro
Here are some of my CUSTOMER ENDORSEMENTS: (More are down below in the next section.) Dave was great, ID the problem and had the solution right away. He also gave me several free downloads to help me out with unwanted advertisements, spyware and viruses. I would use him again for any computer problem, ( 5 Star ) Rick Lowry "Outstanding! Fabulous! Amazing are just a few words to describe David @ Douglas and Associates. I recently started my new job as a nurse practitioner. I went to Douglas & Associates with a computer that I needed repaired and secured for work. It was important to have a computer that will assist me during my patient care, documentation, and research. I am very happy with the results and highly recommend Douglas & Associates for all computer repair, security, and update needs." ( 5 stars ) Thomas Puckett Jr. The efficiency with which Dave Douglas operates is remarkable. We had a need that required immediate attention, and Dave was more than generous with his time in responding to our request. The Indiana Academy of Science is most grateful. Delores Brown, Executive Director Indiana Academy of Science Thanks, David, for all your efforts with the shattered screen on my IPad 2. It works well now (including the wifi). You were very thorough in your repairs. Rocky Bloniarz Dave can fix almost anything and is more than willing to explain what he did and how it works. He is amazing - a godsend to me. Dr. Robert Locke I wanted to let you know (at Dell) how happy we are with Dave Douglas. He is providing excellent service to the user community here at Maxon. This was something unheard of with past Dell techs. Dave pays attention to the details. Whether he loads SW on a new system or works a trouble ticket, it is done right the first time. M. Herrman, IT Manager, Maxon When a task is assigned to Dave, I have no worries that he will be thorough and get the job done and done correctly! J. Whittenburg, IT Tech, Maxon Your expertise, patience and resolution regarding my computer problems exceeded my expectations. You took care of the problems with efficiency and in a timely manner, getting me back to full operation. I had really expected you to tell me that it was all over, that I had lost everything and needed a new system. Instead you restored my data and got me fully operational again. Thank you! Dottie Hancock, District Governor Elect Rotary District 6560 Mr. Douglas exceptional knowledge of our operations and willingness to assist in resolving problems relative to the non-impact printer systems has been very beneficial. Working with people of Mr. Douglas caliber and quality makes it much easier for Defense Finance and Accounting Service Indianapolis Center to accomplish their critical mission. Colonel C. Graham Johnson, Jr. Information Systems Director (Ft. Ben Harrison) After you worked on it, my computer works better and faster than it did when it was new! I've already told a few colleagues about your service and hopefully can bring you some business. Thanks. Jonathon Jefferies, APEX Windows Helping people by finding solutions to problems at affordable prices.
Customers rated this pro highly for punctuality, value, and work quality.
Douglas & Associates is a Top Pro
Top Pros are the highest-rated, most popular professionals on Thumbtack. Only 4% of our professionals get Top Pro status.
James B.May 26, 2018Verified
fixed my computer while I waited! Thanks again!!!Jan 17, 2017Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?If unit is delivered to my shop, $50 hourly rate applies. If service is performed on customer's premises, $60 hourly rate applies.
- What is your typical process for working with a new customer?Short phone interview consisting of revealing additional symptoms and information.
- What education and/or training do you have that relates to your work?A+ Certification Dell Certified Systems Expert (DCSE) IBM, SONY, Toshiba Certified
Eastern Standard Time Zone