One Step Closer Cleaning Services
One Step Closer Cleaning Services

One Step Closer Cleaning Services

Discounts available
Discounts available
$84
starting cost


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Introduction: One Step Closer takes complete and serious pride in the services we provide..... guaranteed satisfaction!! We do not cut corners just to get the job done, we take our time to ensure the customer is always happy and satisfied!
Overview

Hired 46 times

Serves Indianapolis, IN

3 employees

1 year in business

Payment methods

Cash

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

1 photo

Specialties
Extra services

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Pets

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Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Exceptional 5.0

23 reviews

5
100%
4
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Read reviews that mention:


pro avatar
Lindsay P.
4 weeks ago
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Hired on Thumbtack

Hired on Thumbtack

The thing that initially helped me decide to hire Donna to clean my house was her friendliness and responsiveness to my inquiries. She was willing to organize my home and do my laundry in addition to cleaning. Donna cleaned my 3,000 sq ft home on 12/22/21, just in time for me to host Christmas, and I couldn’t be happier. She was thorough and I can tell she takes pride in her work. I will use Donna in the future due to her quality of work and her great communication throughout the entire process!

Details: 4 bedrooms • 3 bathrooms • Standard cleaning • Laundry • Pets in home • Just once

House Cleaning
pro avatar
Travis S.
2 weeks ago
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Hired on Thumbtack

Hired on Thumbtack

Donna did a great job cleaning my house. She was on time. She was attentive to detail. I highly recommend her

Details: 3 bedrooms • 4 bathrooms • Deep cleaning • Laundry • Window cleaning (interior) • Pets in home • Every week

House Cleaning
pro avatar
Beverly A.
2 weeks ago
·

Hired on Thumbtack

Hired on Thumbtack

Donna responder within the hour to my request on Thumbtack. Donna was a very accommodating, she was on time on New Year’s Day to clean the home my pregnant daughter had just purchased. She did an excellent job! I would recommend Donna and hire her again.

Details: 3 bedrooms • 1 bathroom • Move out cleaning • Window cleaning (interior) • Fridge cleaning • Oven cleaning • Pets in home • Just once

House Cleaning
pro avatar
Jessica G.
3 weeks ago
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Hired on Thumbtack

Hired on Thumbtack

Donna provided a quick response to my request for an apartment clean out. She was able to accommodate service the NEXT day at a VERY reasonable and competitive price which included an oven deep clean. Donna provided pictures to show progress of her work and kept in constant contact. I definitely recommend Donna and look forward ro hiring her in the future!!!

Details: 1 bedroom • 1 bathroom • Move out cleaning • Oven cleaning • No pets in home • Just once

House Cleaning
pro avatar
Ra M.
Dec 4, 2021
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Hired on Thumbtack

Hired on Thumbtack

Impeccable attention to detail! This was my first time with, have hired others in past. I def plan to continue with her from here on out. Donna was a breeze to coordinate with my schedule, punctual, and arrived with great energy and a positive caring attitude on a Friday evening in December! She listens well and it shows. Takes pride in her work, is honest and most importantly I value that in finding someone to help me clean and care for my own home.

Details: 2 bedrooms • 2 bathrooms • Standard cleaning • No pets in home • Just once

House Cleaning

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We have set pricing for packages. We do offer discounts for routine scheduled cleaning with the purchase of an initial or deep clean. Cleanings are offered on a one-time, weekly, bi-weekly and monthly schedules Basic/Initial cleaning starts at $90 Deep cleaning starts at $110 (these are starting prices but depending on size of home pricing will increase) We also provide a individual room or specific area pricing

  • What is your typical process for working with a new customer?

    We would speak to the customer and find out what services they are needing provided, offer packages and discuss which option best suites them. Once the specifics are drawn out then we would schedule the cleaning.

  • What education and/or training do you have that relates to your work?

    10+ years in cleaning businesses and homes 5+ years in public customer service

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