|Monday||8:00 a.m. to 4:00 p.m.|
|Tuesday||8:00 a.m. to 4:00 p.m.|
|Wednesday||8:00 a.m. to 4:00 p.m.|
|Thursday||8:00 a.m. to 4:00 p.m.|
|Friday||8:00 a.m. to 4:00 p.m.|
About this pro
12 years in business
6 hires on Thumbtack
They were awesome... quick and efficient!Aug 13, 2018Verified
They did a wonderful job. I will never use anyone elseMay 18, 2018Verified
They came right out to give me a quote, scheduled the work only a few days out, showed up on time and did a great job.Feb 13, 2018Verified
I really appreciated the care and concern of KCB. They were on time, cleaned well, and provided suggestions when somewhat more specialized cleaning was required on a carpet. I would certainly use them again.May 14, 2016VerifiedKendra B.'s reply
Thank you for your review! We are glad to help in any way that we can! We pride ourselves on giving our customers the best service possible!
Great work. Highly suggest.Aug 14, 2017Verified
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- What is your typical process for working with a new customer?We typically provide a walk through prior to cleaning, to make sure that our clients needs are met, we also provide a walk through after service has been performed to make sure our clients are satisfied with our work. We also provide a 24 hour guarantee in case something was missed, or our client was not present at the time service is finished.
- What education and/or training do you have that relates to your work?My sister and myself, have been in the cleaning business since we were kids, our parents who own their own business as well, taught us very young about the cleaning industry, customer satisfaction, and hard work. We both have over 20 years experience , and have worked together since we opened our business in 2006.
- What advice would you give a customer looking to hire a provider in your area of work?To protect yourself, ensure the cleaner you hire has: 1. Current Liability Insurance incase they break things or burn your house down 2. Current Workers Compensation Insurance so you aren't held liable if they get injured on your property 3. Registered with the state and federal government as an actual business incase there is ever a dispute 4. BBB Rating, they should have a good reputation established before you let them in your house 5. Systems in place to keep your keys safe. We never put a customer's address on a key tag, just a number so even if we lost your keys, no one would have any way to know it was to your house