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Computer Repair Services Cost Guide

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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

How much does computer repair cost?

The cost to fix your computer or laptop will depend on the extent of the repair and the labor rates in your area. For example, a repair service may charge $100 to fix virus or malware issues or $320 to fix a cracked or damaged screen. On average, computer repair technicians charge $60/hour for their services. However, hourly rates can range from $45-$90

To find out exactly how much it will cost to fix your desktop, laptop, Apple or PC computer, request cost estimates from computer repair specialists near you.

Who can fix my computer?

If your computer needs repairs, hire a technician who has experience with your computer’s model and brand. Ideally, the pro you choose should have certifications, training and/or a degree in a related field. 

Look for top-rated, qualified computer repair services in your area on Thumbtack.

Is it worth replacing the motherboard on a laptop?

If your laptop’s motherboard was damaged by physical impact, liquid, heat or electrical damage, you may need to replace it or buy a new computer. You should consult computer repair experts near you to determine if replacing your laptop’s motherboard is worth the cost. Compare the price quotes you receive with new laptop prices, and decide which option is the most cost-effective.

What should I do before sending a computer in for repairs?

Before you send your computer to a technician to fix it, take the following precautions:

  • Make sure you hire a reputable, top-rated professional to handle the repairs. Look at past photos of work they’ve completed and read their customer reviews on Thumbtack.
  • Back-up your data. To ensure you don’t lose the data on your computer, back-up your files to an external hard drive. 
  • Ensure you have access to important information. If you need to access certain files or information from your computer, make sure you can access that information through a cloud storage system or external drive. 
  • Erase sensitive information. If you have files (documents, photos, etc.) that contain sensitive information about your finances, accounts, passwords, etc., delete them before you bring your computer to a repair shop. 
  • Log out of your accounts. Make sure you’re logged out of your bank, social media and other accounts.

How many years does a laptop last?

Depending on its quality, age, condition and maintenance, a laptop may last only a few years or up to seven years. Of course, your laptop may last longer or shorter depending on how well you take care of it. If you think your laptop needs repairs, don’t procrastinate — hire a technician to look at it before the damage becomes irreparable.

Is it worth fixing a computer?

It depends. If the damage is severe, you might be better off buying a new computer than spending hundreds (or thousands) of dollars on repairs. Always get price quotes from a few computer repair services near you, and compare those estimates to desktop and laptop prices. If it's cheaper to fix your computer,  consider doing so. But if it's cheaper to buy a new device, that's probably your best option.

Should I repair or replace my computer?

To determine if you should replace or repair your computer, consider the following:

  • Has your warranty expired?
  • Is your computer old and out of date?
  • Is the cost to fix your computer 50% or more of the cost of replacing it?
  • Before it broke, was your computer working slowly and inefficiently?

If you answered yes to any of these questions, it’s probably time to replace your computer. When in doubt, consult a technician for their expert opinion.

Reviews for Ashburn computer technicians
Tony R.
Darryl was very fast and prompt. He was able to repair my computer the same day of our scheduled appointment. I was so impressed that I had him repair two other computers for me. I now have a new computer tech and I will not hesitate to use and refer him to others.
Courtesy Mobile Computer Repair, LLCCourtesy Mobile Computer Repair, LLC
Cynthia J.
I was able to drop off my computer and pick it up the next day, all repaired.
JELTech Computer Repairs LLC.JELTech Computer Repairs LLC.
Thumbtack Customer
Jeltech picked up my computer , when he was done with it, dropped it off and walked me through everything he repaired and did to make my system better. My computer is so much faster and I love it!!!
JELTech Computer Repairs LLC.JELTech Computer Repairs LLC.
Thumbtack Customer
Joseph, took his time explaining to me everything that was going wrong with my computer. He upgraded my hard drive and now my computer is very fast!!! A+++ I will always use Jel Tech Computer repairs. H e also give a $20 gift card tp Amazon for every successful referral!! So you could actually earn back the money you spent on getting your computer fixed...
JELTech Computer Repairs LLC.JELTech Computer Repairs LLC.
James T.
Joseph was professional and communicated well. The cost of the repairs were very reasonable. I'm glad that I took it in for repair and didn't try to fix it myself because what I thought was wrong with it was not what the problem was. My computer works great after the repairs. I highly recommend his services.
JELTech Computer Repairs LLC.JELTech Computer Repairs LLC.
Laura M.
The diagnosis was was quick and I was given sound advice on how to fix my problem under the computer warranty rather than pay them for a costly repair. I appreciate the integrity.
JELTech Computer Repairs LLC.JELTech Computer Repairs LLC.
Mark F.
Courtesy Mobile Computer Repair, LLCCourtesy Mobile Computer Repair, LLC
William S.
Daryl is a great guy. It's always a risk letting anyone you don't know into your house you don't know. It didn't take long to figure out I was going to like and trust Daryl. Additionally, his work was complete and had great value for the time he spent repairing my computer problem. He even added additional, no cost, malware to protect my computer that the existing antivirus software did not.
Courtesy Mobile Computer Repair, LLCCourtesy Mobile Computer Repair, LLC
Thumbtack Customer
Approximately 2 weeks after downloading my free Windows 10 " upgrade " my PC lost everything and wouldn't even boot up. I was using a Dell Studio XPS 9100 which I bought in March 2011. I contacted Wayne after trying every PC fix I was aware of, my PC wouldn't boot in Safe mode. I described the problem to Wayne and I explained my situation to him, I'm disabled and wheel chair bound. We agreed on a time and he came to my home. Once here he assessed the situation and opened up my computer while I observed. Wayne ended up having to take my computer with him in order to perform the needed repairs. Wayne was kind enough to set up a temporary computer I had purchased just days after my troubles began. He kept in touch with me throughout the repair process, telling me what he was doing and what was working and what wasn't working. Once he got the computer to boot up he phoned me and he thoroughly explained he was able to install Windows 7 and the computer was booting up properly. I had all of the system and recovery discs, but with a computer that wouldn't boot up, I was lost without Wayne's help. Wayne took the discs with the computer and when he returned this afternoon I once again had a fully functioning PC. The total time I was without my computer was approximately 11 days. Wayne is very professional, knowledgeable, fair and honest. I recommend him to anyone who has a " hopeless " computer problem! Thanks Wayne!
PerformIT SolutionsPerformIT Solutions
Patrick F.
From the first contact, Andrew was responsive and kept in touch via phone until he made his home visit. He cleaned up the computer and, although he was uncertain about the source of the problem at first, he was able to get it running again as it should. He is professional, personable, and persistent in completing the job. I have had enough experience with computer repair to recognize competence and, without question, would use his services again
Andrew RussAndrew Russ
Thumbtack Customer
Ron fixed everything perfectly! He went above and beyond his services and I would recommend him to anyone looking to get their computer or laptop repaired. He was very courteous and informative about everything, and will walk you through what needs to be done.
Ron's Television RepairRon's Television Repair
Thumbtack Customer
He took a long time, couldn't repair one computer, rec'd numerous emails about having to get different screens for phone, and once received it wasn't installed correctly like new (maybe impossible). Good news is we weren't charged so he was honest!
PerformIT SolutionsPerformIT Solutions
Thumbtack Customer
I have scheduled an appointment with Courtesy Mobile Computer Repair and I have realized that me and my son have dealt with Darryl Polite before and he is a very stand up guy. Very honest and professional and he was able to immediately squeeze me in for an appointment for this week. I highly recommend Mr Polite and I will be sure to refer him to all of my friends and family.
Courtesy Mobile Computer Repair, LLCCourtesy Mobile Computer Repair, LLC
Thumbtack Customer
I just got my computer repaired first thing this morning. Darryl was very courteous and he is very knowledgeable on technology. He walked me through the process of everything that he was doing and educated me on what I can do to prevent the same thing from happening again. I was very comfortable with him and I will not hesitate to use him again as I will need him after Christmas to set up some new equipment.
Courtesy Mobile Computer Repair, LLCCourtesy Mobile Computer Repair, LLC
Charles I.
Darryl was awesome. He is a man of his word and completely replaced my screen and hinges on my MacBook pro. I had a deadline of having it some before my flight leaves on Saturday and he competed the repair this past Thursday. I was very impressed by the quality of his work and his pricing and turnaround time was much better than the Apple store. I will be using him again when I arrive back in town to work on my other Mac computers.
Courtesy Mobile Computer Repair, LLCCourtesy Mobile Computer Repair, LLC
Thumbtack Customer
I have next to no knowledge on how to do even the basic stuff on a computer. Andrew was prompt, he came to my home office and helped me resolve email, encryption, and other issues. He also is working on fixing my lap top that crashed. Andrew clearly knew what he was doing, he was professional, was easy to speak to and extremely fair and affordable! I have had not so great experiences in the past with "big name" PC repair companies. This was my first time using Andrew, but I will definitely use him from now on and recommend him to everyone! S. Milner
Andrew RussAndrew Russ
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Why you should hire a computer technician

Your computer is a big part of your daily life. When your Apple Mac or PC stops working, it’s more than a small annoyance. A broken computer or laptop can cost you precious time, productivity and peace of mind. When your computer acts out, you need a top-rated technician you can trust. Whether you need to fix your Apple Mac or PC, it’s easy to find computer repair experts — even if you can’t make it to the store or if you need same-day services. Search for local computer repair professionals near you, read their reviews, and book a consultation or an appointment with a pro today.

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