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Computer Repair Services Cost Guide

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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

How much does computer repair cost?

The cost to fix your computer or laptop will depend on the extent of the repair and the labor rates in your area. For example, a repair service may charge $100 to fix virus or malware issues or $320 to fix a cracked or damaged screen. On average, computer repair technicians charge $60/hour for their services. However, hourly rates can range from $45-$90

To find out exactly how much it will cost to fix your desktop, laptop, Apple or PC computer, request cost estimates from computer repair specialists near you.

Who can fix my computer?

If your computer needs repairs, hire a technician who has experience with your computer’s model and brand. Ideally, the pro you choose should have certifications, training and/or a degree in a related field. 

Look for top-rated, qualified computer repair services in your area on Thumbtack.

Is it worth replacing the motherboard on a laptop?

If your laptop’s motherboard was damaged by physical impact, liquid, heat or electrical damage, you may need to replace it or buy a new computer. You should consult computer repair experts near you to determine if replacing your laptop’s motherboard is worth the cost. Compare the price quotes you receive with new laptop prices, and decide which option is the most cost-effective.

How many years does a laptop last?

Depending on its quality, age, condition and maintenance, a laptop may last only a few years or up to seven years. Of course, your laptop may last longer or shorter depending on how well you take care of it. If you think your laptop needs repairs, don’t procrastinate — hire a technician to look at it before the damage becomes irreparable.

What should I do before sending a computer in for repairs?

Before you send your computer to a technician to fix it, take the following precautions:

  • Make sure you hire a reputable, top-rated professional to handle the repairs. Look at past photos of work they’ve completed and read their customer reviews on Thumbtack.
  • Back-up your data. To ensure you don’t lose the data on your computer, back-up your files to an external hard drive. 
  • Ensure you have access to important information. If you need to access certain files or information from your computer, make sure you can access that information through a cloud storage system or external drive. 
  • Erase sensitive information. If you have files (documents, photos, etc.) that contain sensitive information about your finances, accounts, passwords, etc., delete them before you bring your computer to a repair shop. 
  • Log out of your accounts. Make sure you’re logged out of your bank, social media and other accounts.

Is it worth fixing a computer?

It depends. If the damage is severe, you might be better off buying a new computer than spending hundreds (or thousands) of dollars on repairs. Always get price quotes from a few computer repair services near you, and compare those estimates to desktop and laptop prices. If it's cheaper to fix your computer,  consider doing so. But if it's cheaper to buy a new device, that's probably your best option.

Should I repair or replace my computer?

To determine if you should replace or repair your computer, consider the following:

  • Has your warranty expired?
  • Is your computer old and out of date?
  • Is the cost to fix your computer 50% or more of the cost of replacing it?
  • Before it broke, was your computer working slowly and inefficiently?

If you answered yes to any of these questions, it’s probably time to replace your computer. When in doubt, consult a technician for their expert opinion.

Reviews for Ashburn computer technicians
Thumbtack Customer
Ramiro is very dedicated to getting his customers back on their computers and working. My job was supposedly one that was quick and was just replacing the hard drive. It turned out to be a much bigger job and Ramiro stuck with it until he had the computer back up and going. His prices are extremely reasonable for the amount of work he actually performs. IT services are very expensive, and I must say i was extremely satisfied with the work he did for me. Give him a call, you will NOT be disappointed. I took some of his cards to keep in my office at work, as there are always people looking for computer repair. I would recommend him over and over again.
Dalmark SolutionsDalmark Solutions
Sam G.
I am really glad that a friend recommended Harry Stein for my computer repair. I really like his work model because he explains everything he is doing and why he's doing it. Right away I felt very comfortable with everything he was doing and his his service was top notch. Can't say enough about how polite Harry is and how he just makes you feel comfortable with everything he is doing. I trust him and that's important. One thing that really impressed me is that he documents every thing he does and files it in a Word Document on your computer. Never had that happen before. Very Professional. In the past, I've been charged three times what Harry charged me and never explained what was done. Hope I don't need service again very soon but I'll sure Harry Stein if and when I do. Very nice man and very smart!
Stein SolutionsStein Solutions
Moulay Z.
not only Mr Stein is an expert and his subject matter and knows his job but I also has additional qualities that you rarely find at once in a technician. very professional : calm well spoken and know what to ask over the phone as initial diagnosis over the phone .He take note!! he even run me trough some troubleshooting steps to help get my computer going . Very Responsive: knew how much i am in need of my laptop , and was able to collected in less than 24 hrs. work quality : I work for a German Company and I though we have the best work quality and process. Mr Stein seats in the same level . kept me updated with all the steps of troubleshooting and fix by emails text and calls .emails where coming out late in the night and I mean late very late ! he went above and beyond and made me feel that my computer is in good hands . Part replaced and I got it back . very happy . price for the repair and especially the experience to deal with Mr Stein well deserved .
Stein SolutionsStein Solutions
Harry S.
I highly recommend Don Alford. I am a Thumbtack Pro myself in McKinney and Don is actually a friendly competitor of mine – but we have chatted many times on the phone and give each other referrals. We are both “Pros” which means we are in the top 1% of computer repair professionals. Don knows far more about some things than I do and vice versa. When it comes to isolating hardware issues in the area of laptop batteries, displays/screens and PC motherboard repair (soldering) or replacements, he is supreme, top-notch, and very experienced. Don’t get me wrong, he is knowledgeable in software as well. His success is evident by the fact that several businesses use his service. I hired Don to help me replace a motherboard for a customer of mine on their Acer Aspire S3-391 with an I3 core after I concluded it was un-fixable by anyone except someone like Don Alford. He did the job perfectly and charged a fair and reasonable price. He guarantees his work as well. I also was invited into his home office and we talked for over an hour and I noted he was extremely organized and had all the equipment a master craftsman should have. I know this sounds like collusion but I am a fan of his now and if you are a potential Thumbtack customer and reading this review click Hire immediately on Don’s bid. You will not be disappointed. I will be using him again and again and again. Thanks Don and many Blessings to you!!!!!
North Texas PC Rx, LLC. -  Voted "Best of 2015 ...North Texas PC Rx, LLC. - Voted "Best of 2015 ...
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Why you should hire a computer technician

Your computer is a big part of your daily life. When your Apple Mac or PC stops working, it’s more than a small annoyance. A broken computer or laptop can cost you precious time, productivity and peace of mind. When your computer acts out, you need a top-rated technician you can trust. Whether you need to fix your Apple Mac or PC, it’s easy to find computer repair experts — even if you can’t make it to the store or if you need same-day services. Search for local computer repair professionals near you, read their reviews, and book a consultation or an appointment with a pro today.

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