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Chris was fantastic! I waited until now (about a month after Chris helped me) to write this because I wanted to make sure I could explain just how invaluable he was to fixing my PC. He was able to identify the problem to a specific part, which allowed me to replace that and get my computer up and running again! He was very willing and able to answer all my questions and I even learned something about computer repair. Could not recommend him more.
My Macbook Air needed a new wireless card. Philip ordered one from Apple-approved parts supplier and replaced it immediately after receiving the shipment. Highly recommended for high quality work, quick turnaround and excellent communication throughout the entire repair process. Will do business again.
Mr Basha was professional all during his visit. The best part of his visit was that he was able to fix my computer problem in a very short time. I will definitely use his services again should I have another computer problem. Thanks Men Basha
Wow! Alex, the owner of Poseidon Systems, was amazing at understanding the requirements of our project, arriving in a timely fashion, meeting our business needs, and interacting in a professional and perceptive manner. We hired him to integrate a small business computer network. All computers are now linked just as we wanted them to be, including hard wiring between offices. It's rare to find a company that hits all the high notes; Poseidon definitely delivers. I highly recommend this company.
Craig diagnosed my MacBook Air free of charge and once the issues had been explained to me, he then let me know all of my options for repair. Because my computer was already several years old, I had some questions about repairing it versus replacing it with a new one. Craig helped me weigh my options, and ultimately we decided to switch my hard drive into a used MacBook Air of the same year that he had in the shop. At no point during this process did I feel as though his primary interest was to get money out of me. I would recommend them to anyone in need of a computer repair!
Dmitry of Astra was able to both solve my computer networking issue and take action towards help ensure it wouldn’t recur. He also helped me solve and move towards solving (for an issue involving a cable) a few of our home’s longstanding computer and printer issues that we had just been living with. He was capable, respectful and pleasant, and I recommend him highly.
I hired Marcus to help with a screen repair for my laptop. Marcus was a pleasure to work with! When I first posted my issue on Thumbtack, he responded quickly and said he would be able to fix the problem. He was readily available to repair my laptop at my convenience and he was a great communicator. I knew I could reach him by phone or e-mail anytime! The actual repair itself took about 15-20 minutes! It was so effortless. I’m extremely happy and satisfied with the entire process; from getting an initial estimate, to setting up the appointment, getting my laptop repaired, and how easy the payment was at the end of the process. Five stars! Marcus and his team were so nice. I would surely hire them again for any and all my computer needs! Thank you IQ Computer Services!
Mike's service was excellent and he solved the printer problem very efficiently. He was very patient in answering all my questions and gave me several opportunities to practice the printer operations. I highly recommend him.
I am a thumbtack pro so I know how important it is to make sure that the people you are looking to hire have the proper information. Especially with computers, no 2 are the same. I was out of town, and hadn't touched my computer in 2 weeks, came back, the computer indicated I needed to have an update, and when I hit update, everything went wrong. The desktop computer basically wouldn't turn the operating system on. Its only 1 year old. I tried everything I new, including trying to restore it to a point before the problem existed. I made a determination that I needed someone who had far more experience. This happened on a Friday night. I put it out on thumbtack got 2 responses in minutes and I decided on Tony. He did a great job ! He came out on a Saturday morning , he tried a couple of things, then had to open up the desktop and find the data, which he did and then transfer it to a separate drive. He then had to do a total reinstall of Windows. All in all he was there about 6 hours and most important, honored what he quoted me. No one knew the job would take this long. Please note Tony is as good as the information you give him. I had all my passwords for Office 365, QuickBooks and even a government certificate IDEN. So in summary, Tony is a pro's pro, very patient a true professional. My business quickbooks is intact, as well as office 365, Mozy for backing up to the cloud. Look no further, hire Tony
I had a great experience with Bary providing me IT support. He set-up my business network. Configured and setup my desktops and my network printer.
I am delighted to be able to write a testiminial for Dallas Smith. He has been an immeasurable help to me for over a year now, and I'm sure I will continue to use his help as long as I use my computer. He set up a laptop for me and, recently, built a wonderful new computer for me which serves my computer needs very well. Dallas is always very accessible by phone and always arrives for appointments on time. His has a very pleasant manner and appearance. It is very obvious that he is highly qualified in the computer field and willingly answers my questions in terms which I can understand. He never skips over things and makes sure I really do understand. He is a very patient teacher. I find his costs to be reasonable. My use of the computer is certainly more enjoyable and rewarding because of Dallas. I highly recommend him.
Kem installed new computer, connected computer to Internet and transferred files to new computer. He was very professional and polite. I will definitely recommend him to my friends and relatives.
Jason was very helpful, and professional. He returned my call in just over a day, and he picked up my computer and returned it in a timely manner. My iMac is as fast now as the day got it! My husband used a local computer repair company for his PC and was jealous of the attentive and personal service I received. He will be our go to guy in the future! Thanks Jason!
The service was awesome. he came from all the way from Virginia so I understand the high possibility of traffic today, especially during the 3pm-6pm time frame. He was extremely professional and efficient. Im so happy with my new iPhone screen.... Great Job! I will be recommending Him to friends and family.
Mark did an awesome job. He gave me two quotes and explained the differences. He did the job really quick (a repair on the power connector for a laptop) for what he quoted. He went out of his way to pick up the laptop and deliver it to me. I would use Mark for any future computer repairs.
I had two printers that needed repair, and I brought them to K&K Computers. The owner of the company was very friendly. Within the first day, I was informed that one of the printers was not worth repairing as it would cost more to repair it than to buy a new one (most people would say they already knew this, but the cost of ink made me believe repairing an old printer would be worth it). I was charged a diagnostic fee of $45 to learn this (which is explained up-front in their fee explanation). K&K then continued working on my other printer for another week, purchasing the new printhead which needed to be repaired. After two weeks of trying to fix the second printer--sitting on the phone with Epson people and trying various methods to resolve the problem, he rendered the printer not worth saving, as it would be more expensive than the printer itself. Although K&K Computers did not return a fixed printer to me, I give them 5 stars for working so hard, spending so many extra hours trying to resolve my printer's issues and only charging me that initial diagnostic fee per printer and the cost of the printhead ($120 total) when any other working person would charge by the hour. I was also very happy with the professionalism, the friendly demeanor, and the quick responses K&K had when I asked many questions throughout the process. He also offered additional help with my printer(s) in the future if I ever had any questions.
Wayne did a FANTASTIC job on my computer problem. My computer had CRASHED! I had all of my business records, and projects that were due within hours. Wayne saved the day (and several thousand dollars) retrieving the my data AND installing it on my computer the same day. I recommend Wayne very highly, he is very knowledgeable, prompt and affordable. You don't have to look any further, hire Wayne, he will take care of your computer problems. Respectfully submitted, Ben C. Certified Building Inspections LLC.
Richard Roseen's service was second to none. He is pleasant to work with and has a calm and laid back demeanor. He helped mount a tv to my wall, set-up my surround sound stereo system and also helped assemble a desk for my office. What made Richard so great to work with was his versatility in his ability to fix and put together anything you need for your home and office. He also provided recommendations and products vis-a-vis texts by sending links to specific products and places where I can order those products. He also picked up the tv mount when arriving to my home for assembly. So clearly he understands the demands in time for his clients and is willing to go the extra mile to get products prior to arriving to your home. This went above and beyond as to what I originally expected from him. I highly recommend Richard and plan to utilize his services in the near future.
If I could give Khalid a 6 star. I would. Communication which is not assessed was fantastic from the minute I responded. Khalid installed RJ45's on 10 cat5 data cable, tested, and repaired the wall installations. Ensured the switch worked and labeled cable. He was clean, professional, exhibited knowledge of the subject matter, and provided suggestions on ensuring our home was wi-fi covered throughout. Highly recommended.
I was impressed by Roland's bid proposal. He identified the potential problem and it turned out to be correct. He had the correct parts and fixed the problem in a short time. He also fixed another problem I was having with my security. I would call him again.
A great young man; skilled and yet so helpful to the AARP crowd. I'll always use him.