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Find a house cleaner near you

Find a house cleaner near you

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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

What’s the best way to set up a consultation or an appointment with a house cleaner during the COVID-19 pandemic?

The best way to set up a consultation with a house cleaner during the COVID-19 pandemic is by using virtual, online tools. Start by performing an online search for local house cleaners. Message them to set up either a phone call or video call to perform a consultation. During this call, they can give you recommendations and may be able to estimate the cost of their services. Be sure to discuss whether they accept virtual payments and any precautions they can take to perform the job safely.

How can I find out if a house cleaner is considered an essential COVID-19 service provider?

A house cleaner is generally not considered an essential service sector during the coronavirus pandemic. To find out which services are considered essential, visit your city and state government, and read their guidelines. A national list of essential service providers can be found on CISA’s Identifying Critical Infrastructure During COVID-19 site. This webpage lists 16 different infrastructure sectors considered to be essential. However, not all jurisdictions follow CISA’s definitions of critical infrastructure.

Can I use digital payments to pay for house cleaning?

Not only do many house cleaners accept digital payments through platforms like Zelle, PayPal, Square Cash, Google Pay, Venmo and more, but this may become more common as the COVID-19 pandemic pushes more service workers to digitize. This means you can pay your house cleaner without making physical contact or handling money. 

If cleaning is absolutely essential during the current crisis, consult with the house cleaner beforehand to ensure a safe monetary transaction that complies with current government guidelines and recommendations for social distancing.

Does a house cleaner need to enter my home?

Yes, in almost all cases a house cleaner needs to enter your home. However, a cleaner may not need to enter your home if they are solely cleaning outside areas. 

There may be some cases in which a cleaner is necessary. If so, take precautions — avoid being in the same room, make no physical contact, sanitize any surfaces and pay through a digital service instead of using cash.

Do house cleaners offer remote or virtual services?

House cleaning is generally done in person, but some may be willing to offer remote services. If you find a house cleaner’s profile that states they’re offering remote services, contact the pro to talk about your options. 

If you’d rather hire a house cleaner to clean your home when the pandemic is over, you may be able to book an appointment at a later date. Start by comparing local house cleaners in your area side-by-side.

What is the difference between a housekeeper and a house cleaner?

Although some house cleaning and housekeeping duties might overlap, a house cleaner is charged with the top-to-bottom cleaning of a home. House cleaner duties typically include basic and deep house cleaning, such as washing and sanitizing countertops, floors, tubs, toilets, kitchens and more.

Housekeepers or maids are hired to lightly clean and maintain certain aspects of the home. This might include dusting, washing dishes, changing sheets, doing some meal preparation and restocking the client’s groceries and personal care products.

It’s also worth noting that a housekeeper or maid is usually one individual employed to a home (sometimes hired as a live-in), while a house cleaner is oftentimes accompanied by a team of cleaners. 

How much does it cost to deep clean a house?

Deep cleaning a house goes beyond the surface level to clear out the dust, grime and gunk that’s collecting on the fan blades, hiding in the blinds, and built up inside the refrigerator drawers. Deep cleaning of a home or apartment costs more than regular house cleaning because it takes more time, effort, and cleaning products. You may choose to have a deep cleaning once or several times a year in addition to your standard cleaning services. You may have a one-time deep cleaning to prepare for company or to clean after a house party. Companies may charge an hourly rate or a price per square foot, or may offer you a flat rate after they have visited your home and estimated work time. The national average house cleaning price is $110-$150, with rates ranging higher for deep-cleaning services. Here are some examples of how a company may calculate their deep-cleaning prices:

  • 10 cents per square foot (compared with 5 cents per square foot for standard house cleaning).
  • $300 for a 3,000-square-foot home.
  • $25 per hour per worker for deep-cleaning services.

How do I choose the best house cleaning service?

When searching for the best house cleaning service near you, consider the depth of your cleaning needs, your budget and the size and condition of your home. Read reviews from verified customers of any cleaning service that you’re looking to hire. Also, check out the reviewers’ photos and do background checks on reviewers to ensure they’re not employed by established cleaning firms or maid agencies. 

When viewing house cleaners on Thumbtack, you might see a Top Pro badge. This indicates that the service is one of the most popular and highly-rated professionals using the platform.

Reviews for Ashburn house cleaners
Idalis V.
Very professional, clean, and timely! Great work on my house!
ENK Cleaning ServiceENK Cleaning Service
Cyndie R.
Excellent job cleaning my house! I would highly recommend.
ENK Cleaning ServiceENK Cleaning Service
Mel T.
He was so professional and cleaned the entire house spotless. I’ve never seen my place so clean, would recommend!
VICALL Cleaning Services JAXVICALL Cleaning Services JAX
Brett S.
Green Clean Homes has been excellent to have around for a weekly cleaning of our house. Very courteous and prompt. Definitely recommend.
Green Clean HomesGreen Clean Homes
Thumbtack Customer
We first hired Dr. House, LLC to do a basic cleaning of our house, but they did way more than that. They cleaned the blinds, helped with the laundry, and basically did everything they could to make our house sparkle. They take pride in their work, and it shows. They are helpful, friendly, and professional. They exceeded our expectations and we are very happy we found them.
Dr. House, LLC.Dr. House, LLC.
Zoe L.
Sheryl is great! She not only helped with house cleaning but took care of my trash disposal
Sheryl Cleaning Services LLCSheryl Cleaning Services LLC
Holly H.
They came for a visit and agreed to clean the house. It is scheduled to happen this week. I can not comment yet.
Eileen Cheesman CleaningsEileen Cheesman Cleanings
Hadeer M.
Very prompt and did an amazing job cleaning my whole house! Will be using her every week!
Down To Earth Home Cleaning ServicesDown To Earth Home Cleaning Services
Lindsay D.
Kelley was great to work with. They did a great job cleaning our house after our home renovation.
Southern Hospitality Cleaning ExpertsSouthern Hospitality Cleaning Experts
Manish C.
Very professional and took care of all the tasks given. Would recommend anyone interested in a thorough house cleaning.
Joyce b.
Mary (Maria) just gave my house one of the best cleans of the decade. I have had help with cleaning for many years (and cities and states and houses). Most (almost all) are good at swiping the surfaces, especially in the kitchen and bath. Maria CLEANS!! I have 2 cats and a dog and actively live and cook in my house. She left it spotless! Real cleaning. I have her scheduled to return again in two weeks. IF YOU ARE IN GAINESVILLE, contact Mary's cleaning service. She can serve us better in Gainesville if she has a few clients to schedule in the same day . . .because she drives quite a ways to get here.
Mary cleaning service’s.Mary cleaning service’s.
Sabrina D.
I would highly recommend Vic for cleaning services. We hired Vic for interior house cleaning on new construction and he did an excellent job. His work and service is impeccable.
VICALL Cleaning Services JAXVICALL Cleaning Services JAX
Megan H.
I just bought a house that was a foreclosure, so it needed quite a bit of deep cleaning before we could move in. Kelly and her mom were wonderful! They came over quickly and spent a long time making sure every item in the house was a clean as could be. They were very thorough and went above and beyond what was asked. I would recommend them for any type of cleaning job!
Southern Hospitality Cleaning ExpertsSouthern Hospitality Cleaning Experts
Luis C.
Cleaned our house very well! Took their time and made sure everything looked really nice. Would definitely recommend!
DJ and P Cleaning ServiceDJ and P Cleaning Service
Shawneise W.
AMAZING SERVICE!! They went above and beyond and exceeded my expectations! They took there time and was very detailed when working. Everything I asked to be cleaned was cleaned. In addition, she cleaned things I hadn’t even thought of asking to be cleaned. She cleaned my whole house and it looks great! Denisha and her team were very polite and courteous. I recommend them to all! I will be using them again!
DJ and P Cleaning ServiceDJ and P Cleaning Service
Magdaline C.
They did a great job with my 4 bedroom house. I hired them for monthly services. Would recommend them to anyone looking to clean their home. Very friendly
The A-Team of CleaningThe A-Team of Cleaning
Nancy R.
Truly a great experience with ENK Cleaning service. Attention to detail, meticulous and my House was smelling so good and so clean. They come prepared and have all cleaning supplies on hand. I’ve been looking for so many years for a cleaning service that the value of work was so worth the price. I will be using them on a monthly basis going forward. Thanks guys for your awesome work and professionalism.
ENK Cleaning ServiceENK Cleaning Service
Kathy J.
Lynn was very friendly and helpful. She understood that we have medical issues and needed help keeping up with the house cleaning. We’d love to have her help again!
Certified Nursing Assistant/House cleaningCertified Nursing Assistant/House cleaning
Cheyenne S.
I had the entire exterior of my house power washed and my lanai got covered in a layer of water, dirt, and grime. They did an amazing job cleaning every surface! It truly is sparkling!
V Services - Richard & MoniqueV Services - Richard & Monique
Dania S.
Had a great experience with Dianne! She arrived on time and our house was sparkling afterward! She was very friendly, thorough and professional. So glad she helped out with cleaning and will definitely ask her to return!
Dianne KnightDianne Knight
John R.
I would definitely not use nor recommend this company to anyone. I have our conversation provided after I told her I didn’t want the house cleaned weekly by their company after a disappointing deep cleaning. The owner saw the condition our house was in before providing an estimate, I expressed how much help we needed after our household practically feel apart. She told me they would help clean the toys off the floors and would make sure the dishes in the sink were done. The hope was to get them to do a good deep cleaning then have weekly maintenance. I told the owner that I would have the dishes cleaned up a little bit prior to the scheduled appointment that was originally the following week. However, that night she texted me explaining she had a cancellation for the following day. Not quite sure what was expected of me, but I did help clean up while they were there. Anyways, I just feel the response was incredibly unprofessional and now wanted to share my experience.
Sheryl Cleaning Services LLCSheryl Cleaning Services LLC
Kyla M.
Michelle is amazing. She is very knowledgeable about cleaning and she doesn’t just do the bare minimum like so many other companies I have had experience with. I have probably hired at least seven different cleaning companies and they all had something to be desired. After Michelle left, I wished that I had found her sooner.She cleaned thoroughly and doesn’t miss anything. She is an absolute joy to chat with and very reasonable. She is also able to offer suggestions on easy ways to keep the house clean in between visits. We’re regulars now :)
Peachy Cleaning ServicesPeachy Cleaning Services
Manish C.
She was quick to respond to my request and managed to finish the task within hours of sending her the initial message. She was caring, diligent and responded to all my requests without any errors. I’d recommend her to anyone for house cleaning, especially on a short notice.
Certified Nursing Assistant/House cleaningCertified Nursing Assistant/House cleaning
Diane B.
I was quoted a price of $160 for a first cleaning that included my louvers and a second price of $120 for additional cleanings. I asked for references and was told she had to get permission from them and they were not responding to her email. Strange. Established companies frequently have regular references. When I asked for a confirmation of costs in an email along with other items such as time for cleaning, day of week etc. The prices now went to $175 (cleaning and louvers) and $150 for additional cleanings. No reason for increases provided. When I questioned, she replied she would vacuum the house for the original amounts. Something is not right here. I would not use this company although I see positive references. Be consistent when quoting prices for your services and have references ready to use
Sheryl Cleaning Services LLCSheryl Cleaning Services LLC
100% recommend Shonda to help you with housekeeping needs! I had just moved in, and needed a thorough, deep cleaning before my moving truck got here! Shonda cleaned everything, every surface, with care and attention. She listened carefully about what I was hoping to accomplish and then made it happen! The house is sparkling now! She worked hard and got it all done! Her help was worth every dollar, and a Godsend. 5 stars!
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Why you should hire a house cleaner

Hiring a professional house cleaning service can be worth the investment, whether you need someone to clean your one-bedroom apartment or four-bedroom house. You can receive services on an agreed schedule, like monthly or weekly house cleaning. And many house cleaners and maid services offer different services, such as deep cleanings and move-out cleanings. Compare the best house cleaners in your area. Find out what customers had to say in their reviews, and ask a few house cleaners for a free price quote before hiring a pro.

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