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Avatar for Ian Albert
Avatar for Ian Albert
2. Ian Albert
Exceptional 100.0

(21)

Exceptional 100.0

(21)

In high demand
  • 41 hires on Thumbtack
Ian exceeded expectations in the following ways: 1) Willing to go the extra mile. a. Right up front, while in the RFP stage he researched into our request for a specific format and shared his findings. It was obvious he had done more than a surface dive into the requested format. He came back with specifics including what the cost was for purchasing the software to be able to deliver the videos in the specialized format. The cost of the software was prohibitive for him to purchase independent of our paying for it, but he gave additional technical information to help us troubleshoot through the process of how to make things work on our end. b. The first session included some technical difficulties, and so he also videotaped the last session on day 2, which was a repeat of the first session. His motivation was in wanting to deliver a quality product. 2) Flexible a. There was little time between my first contacting him and the job starting. We could not be flexible on the dates and so he made changes in his schedule. b. There were changes on our side of the equation on multiple levels and he accommodated without issue. c. Extremely accommodating about payment and followed up when he did receive payment. 3) He delivered exactly what he promised. a. Quality of the audio/video and editing was great b. He delivered on time c. He communicated updates along the way. 4) Very easy to work and communicate a. He was always pleasant and respectful in every communication and throughout the 2-days of videotaping. b. He was very approachable and quick to respond to requests and communications. Bottom line His bid was not the cheapest or the most expensive that came in, but he was the most helpful and consistently responsive to communications. I could tell by the questions he asked and how he asked them that he had passion for what he does and it is not just a job to make money. What is important to him is delivering the highest quality product. would not hesitate in the future to work with him again for similar needs. highest recommendsSee more

$200/hour

estimated cost

$200/hour

estimated cost

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