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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

What’s the best way to set up a consultation or an appointment with a tiler during the COVID-19 pandemic?

To set up an appointment or consultation with a tiler during the COVID-19 pandemic, start by conducting an online search for tilers in your area. Ask if the tiler can conduct a consultation through a video call instead of a traditional site visit to limit exposure. It’s also wise to confer about the current state of the pandemic and ensure that it’s safe to complete the project now. If not, discuss postponing for another time. 

How can I find out if a tiler is considered an essential COVID-19 service provider?

To identify essential service providers during the pandemic, visit your city or state’s government website to find a list of recommendations.

A list of national recommendations can be found at CISA’s Identifying Critical Infrastructure During COVID-19 webpage. This service lists 16 different types of essential infrastructure sectors that are approved to continue operation during the pandemic. But note not all jurisdictions follow CISA’s definitions of critical infrastructure. 

Does a tiler need to enter my home?

If the tiling job is located in your house, the tiler will need access to your home. The exception to this would be if the job was taking place in an outdoor area like a backyard.

If a tiler does need to enter your home, take strong precautions. Sanitize all surfaces, avoid being in the same room and conduct payment using digital platforms. Discuss a safety strategy with tilers in your area beforehand.

Can I use digital payments to pay for tile installation, replacement or repairs?

Digital payment platforms are popular in a wide range of service industries, and many tile installment, replacement and repair professionals now accept them. Common platforms include PayPal, Zelle, Google Pay, Venmo, Square Cash and more. 

Start with an online search for tile companies near you. Ask them if they accept digital payments and which types you can use. Then, put a strategy together to follow social distancing guidelines.

Do tilers offer remote or virtual services?

Because tiling is a manual, in-person job, it is not typically considered a remote project. But if you come across a profile that states the tile company is offering remote services, ask them what those services include.

Can you tile over drywall?

Yes, it is possible to lay tile over drywall. If you’re looking to lay a tile backsplash in your kitchen, you can certainly do it yourself — but hiring a professional may save time. 

Before you tile over your drywall, make sure the wall has a smooth surface with no bumps or cracks. Start by using a compound to seal up any crevices, then sand the drywall and clean up the dust. Then, lay a coat of primer on the drywall to get it ready for your tile. 

How long does it take to lay tile?

Depending on the pro’s expertise, the size of the project and its complexity, the time it takes to lay the tile will vary. For some projects, it may take a few hours to lay tile while others will require several days of work. 

When planning a tiling project for your home, get free estimates from the best tile contractors near you and ask them how long it would take them to complete your job.  

Can you tile over tile floors?

Yes, you can lay tile over existing tile floors (or a backsplash). Although it’s generally best to pull up your old flooring, you can simply place tiles on top if your existing floor is in good condition.

Before you start, examine your tiles carefully for mold, cracks or unevenness. Provided none of these is an issue, you can begin laying your new tiles. 

But if this is your first time laying tile — or if you want to ensure that the job is done right — save time by hiring a tiling professional near you

What do you need to lay tile?

If you’re laying a new tile floor, you’ll likely need an assortment of tools and supplies, including (but not limited to):

  • Tile
  • Tile adhesive
  • Tile trim
  • Tile spacers
  • Underlayment
  • Sealer
  • Caulk
  • Level
  • Goggles
  • Gloves
  • Trowel
  • Carpenter’s square
  • Grout
  • Sponge
  • Tape measure
  • Etc.

If you don’t have all of the tools, equipment and skills necessary to lay tile in your home, consider hiring one of the best tile contractors in your area.

Reviews for Ashburn tiling professionals
Charley A.
Meza Tile did a great job with tiling our bathrooms and redoing the plumbing. They were always on time . All of the workers were very friendly and a joy to work with. Jorge is a fantastic organizer.
Meza Tile & StoneMeza Tile & Stone
Kathy t.
James was beyond great! My tile looks amazing because he's a perfectionist! I would recommend him highly and we already have plans to do the tile in my bathroom. Sooooo happy!!!
Reinnovation LLCReinnovation LLC
Kelly F.
I had a tub installed with a tile surround. They did a great job.
Julio TenorioJulio Tenorio
Ashley J.
Very responsive and a great job on our bathroom tile. And the price was great!
All TileAll Tile
Michael P.
Terry and his brother-in-law did outstanding job on installing porcelain tiles in our kitchen and nook. It was not an easy job and several other contractors passed on it, since the previous tiles were old and there were multiple layers of baseboard. He looked at it and said no problem. His confidence after being in the business for forty years shines through. He is a hard working master tile tradesman and a man like him is hard to find. I highly recommend him!
Trina P.
Scott was great to work with and finished my laundry room tile work all in one day for an amazing price!
All TileAll Tile
Rebecca W.
Scott repairs all the damage to the floor before installing tile. His work doubled the value of my home!
All TileAll Tile
Weston R.
Great work with an amazing outcome! Meza Tile laid a kitchen, dining room, foyer, and downstairs bathroom with a large format tile for us. I will definitely be using this company again in the future for replacing and laying upstairs flooring! Thank you again for the great work and look forward to the next project with your company!
Meza Tile & StoneMeza Tile & Stone
Branndie G.
Had a tile soap dish replaced. Completed very quickly and good quality. Price true to quote. Very communicative.
Grout Medic DenverGrout Medic Denver
Julianne S.
Fantastic experience with Lee. He did a beautiful, fast and thorough job in our bathroom with wonky old floors. We never even met in person and he executed the job perfectly, suggesting a better, more durable tile that ended up saving us money. He was a pleasure to work with, prompt, communicative and charged a reasonable price. I will not hesitate to hire Lee again for any other tile jobs!
Aviv Tile and RemodelingAviv Tile and Remodeling
Paul W.
Scott delivered exactly what he promised and a little more. Very professional. Completed project on time. Great value. I would definitely recommend All Tile.
All TileAll Tile
Laura T.
ThriveStar Renovations has been courteous and responsive to all questions I had regarding a tile quote. I felt their pricing was reasonable and would be happy to ask for their services in the future.
ThriveStar RenovationsThriveStar Renovations
Kelly W.
Terry came back after not such a great experience the first time and completely redid my tile work and it looks great now! I was impressed that he took the time to fix what I was not happy with and now it looks like the kitchen I wanted. Have included pictures of the tile work and how good it looks. I am impressed that he addressed my issues and was willing to work with me. He did really nice work as you can see in the pictures below. So happy with the work and with my new kitchen!
Thumbtack Customer
Very professional, did a fabulous job on the tile entry. Was very impressed with the time frame that Diamond was able to complete my job. Would recommend them to anyone that is looking for excellent work and fair pricing. Thank you Diamond!
The Wellness Construction GroupThe Wellness Construction Group
Fritz N.
When looking to install any tile project do not look past these guys. They show up early and do the best work I have ever seen. These guys installed my shower pan and did an excellent job!
DJ Floor Covering And RemodelingDJ Floor Covering And Remodeling
Steve P.
Scott did a great job from quite to cleanup. He did everything he said he would do. He communicated well and did high quality work. I will hire him for all future tile jobs!
All TileAll Tile
Vicki M.
Scott from All Tile did a great job. He showed up on time, did not leave a mess, was very considerate and gave us advice on items he noticed that were very helpful. Would hire him again.
All TileAll Tile
Lee did a fantastic job throughout the project. He made sure to explain all aspects of the project and offered options when asked, communicated throughout the duration of the job, was punctual AND completed a beautiful tile floor and shower. I will absolutely call Lee for future projects.
Aviv Tile and RemodelingAviv Tile and Remodeling
Jessica H.
Not sure how they are still in business. Never got back to me when I asked for their insurance cert to make sure they were a reputable company, so they basically ghosted me. Also they quoted me $300 more than competitors for a very VERY simple tiling job in the bathroom.
Emmet K.
James is incredible! We had him tile a 900 sq ft retail space and he did a phenomenal job. The quality of his work is exceptional, and he’s very communicative. In my experience, communication is usually the most difficult thing when hiring for jobs like this. But James answers the phone, responds to every text in a matter of minutes, and communicates the steps of the project clearly. We were hit with a snowstorm which delayed our start date, and throughout the week he stayed in contact. Also, when our tiling materials couldn’t be delivered in the snow, he offered to pick everything up with his own trailer. Friendly, communicative, and skilled. I’d highly recommend James to anyone!
Reinnovation LLCReinnovation LLC
Anne E.
We had a kitchen tile backsplash installation done by Tru-Blue. He handled every step of the project from start to end. I would have them back anytime to work on our home. It's hard to find great people -- Tru Blue is at the top of our list!
TruBlue of Colorado SpringsTruBlue of Colorado Springs
Thumbtack Customer
I was in between offices and I needed a quick affordable remodel. Diamond A stayed within my budget, had great communication and overall did a wonderful job. He took one big office room, built a wall and divided it into two spaces. Tiled, carpeted and installed a fireplace and electric wall sconces.
The Wellness Construction GroupThe Wellness Construction Group
Theresa T.
Working with Darwin has been an incredible experience. From the moment I reached out to request a quote, to the completion of the project, Darwin has been wonderful. He is timely, hardworking, respectful, and clean. I LOVE the tile he installed. I've never had a better working experience. I will absolutely hire him again.
"The Artisan"Painting-Carpentry-Handyman"The Artisan"Painting-Carpentry-Handyman
Mario was great to work with. Provided a free estimate; no hidden fees; everything upfront. I am so very happy with the job he did. Excellent tile work and the backsplash and wall look fantastic. Attention to detail was obvious. We have an upcoming floor project and he will definitely get a call for that. Great work, professional, affordable. Would definitely recommend!!
Colorado Custom TileColorado Custom Tile
The K.
I was very impressed with the professionalism, cleanness, and attention to detail on a Shower Tile Project with a custom shower pan. Showed up on time every day, and worked long hours to get the job done. Very trust worthy, honest, and great to work with. Great communication on expectations, timing, selections of materials and went above an beyond. I look forward to using Anthony on future projects.
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