I had a horrible experience with a contractor who did not complete his hired projects and the ones he did complete were shoddy (to say the least). Jordan came to bid on new remodels and repairs from the previous contractor. I didn't hire Jordan, NOT because of him; but because my husband had hired someone else which he found himself. Since, I was the one who hired the horrible contractor; I didn't put up too much of a fight. If my husband had had the time to talk with Jordan, I'm sure there would've been more of a discussion on who to hire. Jordan was professional and did not make me feel as if I was an idiot when he saw some of the previous contractor's work. His bid was not overpriced compared to the other contractors, especially having to clean up another person's mess. He did well with communication, always responded promptly. That is HUGE for me!