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- Mark G.
We chose to go with Fantastic Floors to have carpet installed on our home’s upper level and stairs. We compared products and prices from three carpet stores, and they had the most competitive prices by far and with the same name brands of carpet. Juan, Emmanuel and Francisco were extremely accommodating for us at the store in helping us determine the right colors of carpet, types of stair carpet, etc. This required several visits to the store, and they even ordered a couple of samples and had them shipped straight to our house. The installers were Jesus, Jose, and Andres and they were very professional and did great work. We are very satisfied with our buying and installation experience with Fantastic Floors!Nov 12, 2020
- André P.
Last year I used fantastic floors to change my stair carpet. They were able to get the job done really fast and with good quality as well!Sep 28, 2020Fantastic Floors's reply
Hi Andre! We appreciate you for taking the time to write this review. Working with you last November was great, and we are glad you were able to get the carpet you wanted for your stairs.
- Mark g.
They did a great job and will use them again hands down.Jan 12, 2021Verified
- Tony M.
I would highly recommend using them. Very good price and very good customer service.Dec 19, 2020Verified
- Lisa W.
Tile Installation and Replacement
Follow up with customer when requesting an appointment.Nov 3, 2020Verified
- What should the customer know about your pricing (e.g., discounts, fees)?We offer a Cash/Check discount to our customers.
- What is your typical process for working with a new customer?We typically begin by starting an estimate, getting the numbers, and sending it to them as soon as possible. Since we have a showroom, we are able to show our clients what can be ordered and what we have in stock.
- What education and/or training do you have that relates to your work?All of our installers are licensed and highly experienced. The founder of Fantastic Floors who still oversees day-to-day operations has been in the industry for over 20 years.