Hired 87 times
25 years in business
Cash, Check, Credit card
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
Photos and Videos
48 photos and 1 video
They did the best carpet cleaning job I have ever experienced. They were polite, on time and very professional. Highly recommend. Thanks!Apr 17, 2017VerifiedRed Carpet Restoration's reply
Thank you so much we appreciate the opportunity.
The young man was 30 minutes late, however, he did a really good job cleaning our carpets.Jun 10, 2017Red Carpet Restoration's reply
Thank you so much. Our first customer before you did not show up on time Sorry for delay
The manufacturer of the carpet I purchased required that I have my carpet cleaned professionally within a specific time frame, so I chose Red Carpet Restoration. The technician was professional and courteous. I am giving Red Carpet 5 stars, although I can only rate the quality in general, as I did not have any stains that needed attention.Jul 27, 2017Red Carpet Restoration's reply
Thank you! We only hire IICRC certified technicians that are dependable, honest and knowledgeable. Thanks - Red Carpet Restoration
I specifically hired in order to get rid of pet stains, I was very clear about that. I took a black light to the carpet after it was cleaned and you could still see all the spots...and they were not new spots b/c we removed an area rug to clean around and the spots still showed with the straight line of the area rug. I can understand that if the padding was too far gone, that the smell may not be able to be completely taken care of, but I expected the spots to come out of the carpet and they did not. He was able to remove some dirty spots that I had not been able to get rid of myself, so in that fashion, a very good cleaner, but for pet stains, I would not recommend.Oct 17, 2017VerifiedRed Carpet Restoration's reply
Hello Denita, In ammonia there is phosphorous, and it can and will bind itself to the carpet fibers if there a good deal of urine present. So what you are seeing is the phosphorous and not a urine stain. The enzyme oxidizing agents that we use do remove the urine and bacteria, but phosphorous is a bonding element. We are happy to know that we removed the other traffic spots for you.
excellent job would use again to clean my carpetsJul 10, 2017VerifiedRed Carpet Restoration's reply
- What should the customer know about your pricing (e.g., discounts, fees)?We are not the cheapest or the most expensive but we are the best! We offer 1st time client discounts as well as referral discounts.
- What is your typical process for working with a new customer?Scheduling and providing new customer discount and $25 Referall fee for a friend or family member
- What education and/or training do you have that relates to your work?IICRC and 25 years experience in construction and floor cleaning along with water mold and flood restoration experience.