Adam Goodreau says, "Shortly after moving into my house, I unearthed 6 gas leaks missed by the home inspector. It was a disaster. I called Tried & True and I couldn't have been happier with the work. Jesse was my plumber and he went ABOVE and BEYOND to help get me out of this mess. These aren't run-of-the-mill average Joe plumbers. These guys know their stuff when dealing with gas, water heating and boiler systems.After assessing things, Jesse helped troubleshoot ways to make a bad situation a lot better. Of course he would fix the gas leak...but I floated the idea of replacing one of the culprit appliances (a 17 year old gas hot water heater that was short for this world). He took that idea and found ways to approach it to shrink the total job cost: that is, when compared to doing gas line repairs and the hot-water heater replacement, separately. He got me a much better set-up in the end at a very reasonable price for what was a major residential plumbing job. Jesse turned lemons into lemonade and I am very thankful for that.Here's what mattered most to me: Jesse took the time to explain everything and he took the time to explain shortcuts that he wouldn't take. When dealing with gas lines, it's reassuring to know your technician has safety on his/her mind and takes every detail seriously. Jesse gave me his cell phone number and was very communicative over what would be a multiple-day job. I never felt in the dark. He even worked with my schedule as all of this happened on my first day at a new job.This isn't my first old home and, believe me, I've had some bad plumbers in the past. Jesse & the folks at Tried+True are a welcome change. You can trust their work. You should hire them without reservation. I'll be calling Jesse for all of my plumbing needs."See more