FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Low price guaranteed! We will beat out any of our competitors
- What is your typical process for working with a new customer?
Typically our process looks like the following: Step 1: initial contact; we will reach out to you to learn about your upcoming project (some quotes can be given over the phone, especially with the help of pictures) Step 2: in-home appointment; this allows us to measure, take pictures for installer communication, and also allows customers to see samples in their home’s lighting! Step 3: Installation; after earning your business and receiving deposit for material, our turn around time is roughly 2-3 weeks
- What education and/or training do you have that relates to your work?
Spent whole career in flooring