Pros - Jennifer was very helpful, informative, and great with communication. Also, they quickly and without question rescheduled our move due to my son getting sick the day before. The guys who moved us were very friendly, courteous, and took excellent care of our belongings. Some of our furniture was very heavy and awkward but there was no damage at all.
Cons - The quoted price & time was $625 for 2 men for 6.5 hours. 3 men arrived instead of 2 and the time still went over by 1 hour. The actual price was over 20% higher than the quote. Also, after finishing the job one of the movers threw an empty Mt. Dew can in the grass at the end of our driveway right in front of our For Sale sign. Not a major problem but very unprofessional.
Overall we were happy with everything except the price and to have a good experience end with the inconsiderate act of littering in our yard. We will review quotes more thoroughly in the future.