Liam is respectful, professional, and patient. I am a senior with minimal tech skills. Because I had lost my i-phone, I needed help transferring from a temporary phone to an i-phone upgrade. Liam helped me find a suitable model at a reduced price, and assisted with connection to a carrier. He even helped me install a glass shield on my phone! He advised me on using i-cloud.com on my PC, and noted a need to speed up my home Wifi. He keeps up-to-date on tech advances. Liam could be counted on to keep appointments; he sent printed invoices and I found his hourly rate reasonable. He is also goodnatured, has a sense of humor. Highly recommended!