Interior team (2 ladies, 1 man): Outstanding
Outside gutter and outside window team: Average
My client's house is a 6700+ sq. ft. house, 2 interior stories, basement, garage, lots of windows (some huge! and some 2.5 stories above ground)
Attitude of crews and owner: Very good and helpful
Skill of crews:
Interior crew - Mostly excellent on a house that had some cleaning challenges in the kitchen and master bath (missed a few dust bunnies however)
Exterior crew - Needs additional training, had to ask for repeat window cleaning of noticeable streaks created by their squeegee methods (they should have seen and corrected without having to be asked) PLUS they brought a defective pressure washer to site and we lost a huge amount of time waiting for this issue to be resolved. Then later I was told about the number of man hours involved without any mention of this lost time that I paid for (total billing was over $1000).
3 specific jobs quoted in this bundle:
Interior general cleaning
Interior and Exterior windows cleaning
Exterior gutter pressure washing
In retrospect, this job was just too big for this company.
Had to call them back twice, once to fix and reinstall latticework that fell to the floor (fortunately no one was injured and nothing inside but the latticework was damaged - we got lucky here!) that they did not properly secure after cleaning a very large arched window.
They are nice folks who are sincere, but this job was a bit too much for them.