Timeless Property Management

Louisville, KY

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About this pro

How does your service stand out?

Timeless Real Estate Services, founded and headed by Sheila Barrett, provides a number of services in order to meet the demands of the ever changing real estate market. Focus falls on the areas that matter most to the clients, such as property management, short sales, estate sales, foreclosures, and investment properties.

What do you enjoy about the work you do?

Our company’s mission is to provide excellent customer service to anyone who requires accurate, up to date information on the rental market where your units are located. We strive to put your rental units in the top 20% of the market therefore drawing quality tenants. Let us find your key to success!

Location

Louisville, KY 40204

Years in business

6

Times hired on Thumbtack

18

Reviews

5 Reviews
  • Thumbtack Customer Jun 8, 2017
    Updated
    First time hiring a property manager for an investment property. Sheila was very responsive and attentive. She took the time to patiently explain the process, respond questions, met a couple times at the property and her office, was open to make changes to the contract and lease. The actual management piece will start soon as the prop just got rented. So, so far it's been a good experience and I have no doubts that it will go well.
  • Original
    First time hiring a property manager for an investment property. Sheila was very responsive and attentive. She took the time to patiently explain the process, respond questions, met a couple times at the property and her office, was open to make changes to the contract and lease. The actual management piece will start soon as the prop just got rented. So, so far it's been a good experience and I have no doubts that it will go well. Time will tell!
  • David F. May 13, 2017
    Property Management
    Verified Review
    She is a true professional and is very responsive.
  • Sandra E. Mar 21, 2016
    Property Management
    Verified Review
    Ms Barrett was very detailed, answered all my questions, had great character references and her rates were very reasonable.
  • Stacey A. Jun 8, 2015
    Property Management
    Verified Review
  • Kyle M. Oct 5, 2014
    Property Management
    Verified Review
    Shelia Barrett is an exceptional property manager who is willing

Q&A

What is your typical process for working with a new customer?
We visit each unit personally before agreeing to manage the property. We want to make sure we are a good fit for our client. Once we accept a client we will advertise the unit on various websites and hold a "Rental Open House". We typically hold open houses for each unit available once during the evening in the weekday and once on Saturday. During this time we walk the prospective applicants through the property showcasing their functionality and attributes. We like the applicant to see the property before submitting an application and make sure the unit will suit their needs. We find this personal touch makes for a longer staying tenant and open dialogue if issues do arise.
What types of customers have you worked with?
We work with single and multifamily residences. We work with Landlords that have one rental unit and those who have built up their portfolio with many units. We can customize our management duties to assist a Landlord with an area they may need extra support or provide full management.
What advice would you give a customer looking to hire a provider in your area of work?
One of the most important considerations would be experience. This would not just include the amount of years in the business but also how involved the professional might be in dealing with your rental. We believe that each rental unit should have a personal relationship with their Manager. Up to date dialogue between the Tenant, Manager and Landlord is a must. We also encourage new clients to call present clients to ask any questions and for references.