God Particle IT Group
God Particle IT Group

God Particle IT Group

Offers remote services
Offers remote services
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Introduction: We are a professional IT Services company offering emergency troubleshooting and managed services for day to day operations.
Overview

Hired 1 time

Serves Louisville, KY

Background checked

5 employees

1 year in business

Payment methods

Cash, Check, Credit card, PayPal

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

5.0

1 review

5
100%
4
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Eric B.

I spoke with Tim (who is very knowledgeable) about a whole new network for our office location. He asked questions I didn’t even think about and offered a quote I thought was very fair. We talked about our internet bill and how I was paying too much and paying too much for phone services. He talked about accepting credit cards and the best ways to stay out of trouble when do so. I was very impressed that he was concerned with ways to save me money. The team were really professional when they came out. Our office is pretty small and I felt like we might be too small for them to care about but they spoke to us like we were important. Very friendly and funny conversations while they were installing things. Everything is much faster, and we can all print wirelessly. Just a huge benefit how I can run the business now. This is my new go to company for computer problems.
Mar 1, 2021
Credentials
Background Check

Timothy Pruitt

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We price on the size and nature of your business. If you run a small 2 man business we know you wont be purchasing solutions designed for 300 users. Typically project and break/fix work is billed by engineering hours. Managed services are offered at 3 tiers which cover different service level agreements. Our managed services are designed to provide value for your business. An expense that reduces costs overall.

  • What is your typical process for working with a new customer?

    Free initial consultation via web meeting or phone call. We will learn about your business and you will learn about ours. If you have an emergency, let us know and we will get to work right away.

  • What education and/or training do you have that relates to your work?

    Our engineers hold certifications in Cisco Networking, Amazon Web Services, Voice over IP, and Network Security. We have partnerships established with Microsoft, Cisco, Dell, 3cx, Pax8, VEAAM, Syncro, and many more.

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