FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers pay ACTUAL COST ONLY for parts and equipment needed. Never will parts be marked up. I ONLY charge you for my time and labor after that.
- What is your typical process for working with a new customer?
After first contact, No work is performed without secondary contact. Actual Prices for parts are paid by customer, I DO NOT mark up parts AT ALL. I only charge for my time and labor. This helps me keep costs down at the Customer's level.
- What education and/or training do you have that relates to your work?
A+ Certified and Very Experienced. I have been building computers and networks for approx 20years. CCNA and MCSE training w/ 3.8 GPA (lacking certifications, but completed curriculum.)