FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every house must be assessed to determine the energy efficiency level needed to bring it up to today's standards to give accurate pricing
- What is your typical process for working with a new customer?
When a new customer calls we start by asking a few questions to determine the best action from that point, if we believe we can help this customer save money on their monthly utility bills and make their home more energy efficient we will ask to schedule a home inspection at their earliest convenience
- What education and/or training do you have that relates to your work?
All consultants at Fontenot Insulation are RESNET and BPI (building performance institute) certified and stay on top of the newest trends and technology