Contrive I.T.

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Introduction: Our mission is simple and we believe unique: To form a perfect synergy of modern technology and southern-hospitality service. What would it be like if you had a professional that could deliver affordable technical solutions with the high quality service and ethics youd expect from a five-star resort? Thats what we strive to do. Too many times, we've had clients tell us that other I.T. firms would charge just for knocking on their door and then leave with the same problem. Or, sometimes they would fix a problem but left the client not knowing what the problem was or how to prevent it from happening again. This is where we separate ourselves from the crowd. We dont do fixes; we serve solutions. Our clients, associates and owners know we care because we: (C)ommit: We proudly represent Contrive I.T. ~ Show respect for and support our community ~ Practice teamwork (A)ct: Concentrating on the clients' needs and ensuring complete satisfaction ~ Know our business ~ Anticipate needs Use a (R)esultant Personal Touch: Focus on individual needs ~ Personalize the experience ~ Make every client feel valued ~ Empower our clients by teaching them in terms they can understand Go the (E)xtra Mile: Stay flexible ~ Do more than what is asked ~ Show genuine appreciation

Overview

Hired 1 time

3 employees

16 years in business

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FAQs

What types of customers have you worked with?
The most common issues we face are virus infections and laptop damage. We currently have an all inclusive Virus Vigilante (sm) service that not only solves the problem but help you to keep it from happening again. As for laptop damage, we have highly experienced professionals capable of resolving all internal and external issues.
What advice would you give a customer looking to hire a provider in your area of work?
When finding the right technician for your needs, you'll want to consider the following factors: Is the company computer smart, business smart or both? There are a lot of technicians competing in this highly populated area who have great I.T. knowledge, yet fail to understand the importance of genuine customer service and relationships. Do they speak geek or in terms you can understand? Ask about their mission and vision statement. Proud owners are eager to boast it to you and you'll be able to tell how genuine they are instantly. Beware of back-door Bob: Help support you local businesses and economy by verifying the company is registered to do business within the state/parish. A legitimate owner will be happy to provide proof upon request. Don't get robbed by the hour: There are some tasks that fall outside of the norm but in most cases, a confident technician will already know how long the job will take. This will enable them to give a flat rate based on experience and the standard operating procedures that should be in place.