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Hired 57 times
23 years in business
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They did an amazing job cleaning! Very professional and they work quickly!Nov 23, 2018Verified
They were amazing! This past year has been rough with my son fighting sleep and I have not been able to keep up with the deep cleaning. But now my house is spotless and sparkling. Definitely recommend.Nov 24, 2018Verified
Melissa was fantastic- I would rate her 10 stars if I could!! I had a demolition project inside my home with a heavy coat of dust everywhere- I could not be more pleased with Macy’s cleaning service and would HIGHLY recommend them!!May 29, 2018Verified
Thank you for such an amazing job!! I highly recommend Macys Cleaning Service for any and all of your cleaning needs. Missy was very responsive and did not charge me an arm and a leg for the exceptional service she provided on our move-out clean. This was a very stressful move and it was nice to have one less thing to worry about. She came over at an agreed upon time to give me a quote and then worked with my schedule when things didn't go as planned. I just can't say it enough...highly, highly recommend!Apr 3, 2018VerifiedMacys Cleaning Services (MCS & CO.)'s reply
Thanks Michelle. I hope your move went ok and you are enjoying Wilmington NC. Best wishes to you and your fiance in the future! Glad I could help relieve some of the stress you were going through. Pleasure doing business with you. God bless Melissa
What a fantastic job she did for my home it’s absolutely spotless, and I have to say, she far exceeded all of my expectations and then some! The dedication and her hard work has been so greatly appreciated, and I’m pleased to say she will be with me on a regular basis. I would highly recommend Macys Cleaning Service to anyone, and you certainly will not be disappointed! Thank you again Missy for your loving care of my home!Mar 31, 2018VerifiedMacys Cleaning Services (MCS & CO.)'s reply
You are so welcome Mary! It was a pleasure working with you those 2 days. I look forward to working with you on a regular basis and enjoying talks together. I'm glad I was able to help get your home back in order for you. It was worth every hour seeing you smile. See you soon!
- What should the customer know about your pricing (e.g., discounts, fees)?No, each customers needs are different. Prices are based on the needs of each individual according to the services they are looking for.
- What is your typical process for working with a new customer?When a new job comes in, I begin with trying to get to know the customer and find out what their specific needs and concerns are. We try to make the customer feel comfortable in knowing that we are here to help you no matter what your needs are. We are not here to judge anyone for anything. We want to help maximize your quality of life to be able to enjoy whats most important to us all...FAMILY!!! We work together and get a plan going for your project, set a date that works for everyone and then move forward with your project in helping you achieve a hassle free, clean home to enjoy life so you can relax.
- What education and/or training do you have that relates to your work?I was trained at a young age of 14 to do old fashioned cleaning by my grandmother who cleaned for a living. I have been cleaning since a young age and train all my employees to pay close attention to detail. When you enjoy what you do for a living it shows in your work.