FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer services either hourly or project based- flat rates depending on the project. We work very hard to find creative solutions based on your project budget. The figure varies depending on the specific needs of each client.
- What is your typical process for working with a new customer?
RESEARCH: We begin by reviewing client information, taking into account competitors, trends, differentiators, and a clear definition of project success. STRATEGY: Once we have a solid understanding of the goal of the project, we begin exploring the most effective solutions. This includes gathering any necessary assets, gear, writers, musicians, locations, etc. WORK: With a plan in place and all of the parts ready to go, we dig in! Whether you're recording an album, developing a new brand, or promoting your existing business, it's the same - this is where it all comes to life! GO LIVE: Once your project is wrapped up, we will help you in every way to share it with the world. Our awesome network includes printers, copywriters, studio musicians, illustrators, videographers, and more and they are available to help you look and sound your best. We take customer service incredibly serious and what we offer doesn't end once the final payment is made. Should any project-related questions pop up, we are on hand to answer them, or to offer our opinions. We're here to help in any way possible.
- What education and/or training do you have that relates to your work?
RYAN (sound) Degree: BA from Berklee in Music Production & Engineering With over 15 years of experience playing sax, piano, viola and programming, I've always had a passion for music. I have been fortunate enough to record, produce, and write with talented artists from nearly every genre. NIKI (sight) Degree: BFA in Graphic Design With nearly a decade of professional experience, I have worked as an inhouse Graphic Designer, an agency Art Director and worn multiple hats as a freelancer. I use my problem-solving skills to help businesses achieve their goals and to connect with their audience. My work has received a HATCH award and two American InHouse Design awards and can be found on websites, apparel, box trucks, print ads, bus stops and billboards across the country.