Katrina J. says, "3.11.24 Update:
Our sump pump went out after less than three months. We contacted the company and was told they didnt work on Sundays (even during emergencies). We received a call the next day and were told if the person who completed the job was 'in the area' he could/would come out and pick up the defective pump' . We never received the box the pump came in so we cant return it as we dont know what store it came from nor the warranty info. Yet, we were instructed to take it back... Something is not right and I will continue to provide updates until this is rectified. Until then, proceed with caution homeowners.
The rep came with the sump pump and got to work. He was here punctually and was nothing but professional. Would certainly hire again!"See more