What should the customer know about your pricing (e.g., discounts, fees)?
We do have our basic pricing listed on our website TrademarkLawns
What is your typical process for working with a new customer?
The process is giving a one time or seasonal quote. Then performing the job and for seasonal quotes, we quote the lawn and property services for the entire year and then set a monthly payment which our customers love, as they have one set price so they just set their bill pay and forget about it as our seasonal pricing doesn't fluctuate throughout the year.
What types of customers have you worked with?
We typically work with homeowners who own expensive vacation homes here on Cape Cod and some year-round owners. We are used to long distance customer relationships as most of our customers are from around the country between California, New Jersey, Connecticut, Florida, Pennsylvanian, overseas and many other areas.