- What should the customer know about your pricing (e.g., discounts, fees)?
What the industry pricing is and how it should be quoted
- What is your typical process for working with a new customer?
We get as much info as possible related to the project in order to give them an honest quote
- What education and/or training do you have that relates to your work?
Licensed hvac professional with hvac credential and sheet metal license. Over 20 years experience