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Professional, respectful, efficient. Called to say they could come sooner to address the plumbing problem. Job well done.Mar 11, 2020
Plumbing Pipe Repair
They arrived on time. Recommended a solution that I was against but I was wrong... Fixed the problem on the second visit.Mar 24, 2020Verified
Team are very very responsive and quickly responded to our needs. They quickly diagnosed the problem and provided a solution. Their work is of a very high quality and I would recommend them every time.Mar 14, 2020
Positive experience.Mar 12, 2020
License Type: Plumber – Master (MA)
- What should the customer know about your pricing (e.g., discounts, fees)?All of our pricing is provided upfront and with full transparency. We will never begin work until scope and pricing have been fully discussed. There are no surprise or hidden fees with us!
- What is your typical process for working with a new customer?New customers are treated with the same care and respect as customers who have been with us for 30 years. We provide a precise arrival window for all service calls, always wear booties and use drop cloths to protect your property, fully quote all work upfront, and only collect payment if you are 100% satisfied.
- What education and/or training do you have that relates to your work?We are all fully licensed and insured. We complete all mandated continuing education as well as safety training. We are also constantly training ourselves in the newest technologies in the plumbing