Star Appliance Service Massachusetts

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Introduction

At Star Appliance Service, we specialize in providing top-notch repair services for a wide range of household appliances, from refrigerators and washing machines to ovens and dishwashers. Our team of experienced technicians is dedicated to delivering fast, reliable, and efficient solutions to get your appliances back in perfect working order.

Overview

Current Top Pro

Hired 28 times

Background checked

2 employees

2 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Venmo, and Zelle.

Social media

Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

Featured Projects

32 photos

Refrigerator
Appliance Installation
Refrigerator
Appliance Repair or Maintenance

Specialties

Appliance type

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Reviews

Customers rated this pro highly for punctuality, work quality, and responsiveness.

3.4

5 reviews

5

60%

4

0%

3

0%

2

0%

1

40%

Ramona F.

Aug 30, 2024

·

Hired on Thumbtack

Sam was very responsive and was able to make it on time for the emergency I was having with no fridge . He did a get job!

Details: Refrigerator • Samsung • Residential

Star Appliance Service Massachusetts's reply

Thank you for choosing STAR APPLIANCE. From now on, if you or your relatives encounter any device problems, please do not hesitate to call this number. Your number is in our records. If you call this number, STAR APPLIANCE will give you an additional discount, thank you. 201-456-8806

Appliance Repair or Maintenance

Gina S.

5 days ago

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Hired on Thumbtack

He fixed our refrigerator, he communicated well and did a great job.

Details: Refrigerator • Samsung • Residential

Appliance Repair or Maintenance

Kendra B.

4 weeks ago

·

Hired on Thumbtack

Charged me $800 for my refrigerator and washer. My washer broke 4 days later. I called Dave’s Appliance and he told me that the hot pipe was leaking. I have no idea what they did but they cashed both of my checks. Had me unplug my refrigerator to unthaw, told me that they would come back out to check on it, I never saw them again. I sent Sam a message and never got a response. Absolutely terrible!

Details: Residential

Appliance Repair or Maintenance

Ramil A.

Aug 27, 2024

They responded immediately. They arrived on time. Very excellent workmanship. Thank you.

Star Appliance Service Massachusetts's reply

Thank you for choosing STAR APPLIANCE. From now on, if you or your relatives encounter any device problems, please do not hesitate to call this number. Your number is in our records. If you call this number, STAR APPLIANCE will give you an additional discount, thank you. 201-456-8806

Beth K.

Aug 10, 2024

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Hired on Thumbtack

I had a service window between 12 and two. I was called at 12:18 and told that because a customer prior to me had given an incorrect address they wanted to move my window to 12 to 4. I told them that this was not possible as we would be leaving at 4 o’clock. At the latest I needed to leave the house by 3:30. The service coordinator was rude and I told her that I had canceled the appointment. Immediately after that, I was contacted directly by the technician. He promised that they would be here between three and 330. We agreed to that time. It is now 4 o’clock and there has been no contact and they are not here.I spent an entire day of my vacation waiting for them to come and assess my dryer. I am extremely disappointed.

Details: Washer or dryer • Residential

Appliance Repair or Maintenance

Credentials

Background Check

Ruhan Samandov

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We are being fair when we say 100% price. All the products we change are original and we do not overcharge. All the work we do is under warranty.
What is your typical process for working with a new customer?
The time varies depending on the size of the job, but it takes approximately 45-50 minutes.
What education and/or training do you have that relates to your work?
We studied and then practiced appliance repair.

Star Appliance Service Massachusetts

FAQs

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