CHART HOUSE RESEARCH & INVESTIGATION CO.
Change their canned response to something more appropriate for what the client might be asking.Feb 13, 2018VerifiedAdam L.'s reply
Refused her as a client because of her completely inappropriate comments. So she “marks” us as hired so she can write a negative review. So glad we did not to business with this nut job!
Excellent company to work with. They responded quickly to each and every email and help me see the case through to the end with lots of ideas when we hit possible dead ends. I highly recommend!Sep 4, 2017Verified
About this pro
Years in business19
Times hired on Thumbtack26
LocationLancaster, MA 01523
Q & A
- What is your typical process for working with a new customer?We either meet in-person to discuss the case or discuss it via telephone or email. After evaluating the situation we recommend a course of action. If the client decides to hire us we email them a retainer agreement, outlining all fees and anticipated expenses (if any), cancellation policies etc. Once they have signed it and returned it to us with the appropriate retainer, we begin to work on the case.
- What types of customers have you worked with?Conduct in-depth business & individual Background Investigations for potential investors and financial services firms. Fraud Investigations for individuals and businesses. Locate Missing Heirs/Debtors/witnesses/persons. Legal Investigations & Litigation Support for Law Firms