Keene Vision Photography

Needham Heights, MA

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About this pro

How does your business stand out?

I'll go to any length to capture your defining image. I've learned many techniques in my 20+ years of portraiture and event coverage. I continue to study and create new ways to capture the images that are important to people and businesses. Quote from a bride; "You were one of the most popular people at my wedding!"

What do you enjoy about the work you do?

Creating images that stand out and make my clients rave. There's nothing like watching someone LOVE what you've made for them. When you document something very important to someone, you become part of their life story.

Location

Needham Heights, MA 02494

Background check

Complete

Years in business

21

Number of employees

1

Times hired on Thumbtack

100

Reviews

57 Reviews
  • Eileen M. Aug 8, 2017
    Event Photography
    Verified Review
    We hired Bob for an 80 year old birthday celebration/ family reunion of more than 100 relatives in all aha groups. Bob was fantastic working the room and getting group photos!! Would def recommend him. Many guests were impressed with him as well.
  • Thumbtack Customer Jul 7, 2017
    Had a great experience with Bob! He was extremely flexible regarding my schedule and made the photoshoot very fun and relaxing. I'm very happy with the results and would recommend him as a photographer.
  • Thumbtack Customer Jun 6, 2017
    We really appreciate Bob's time with us today. We definitely recommend Keene Vision Photography for anyone looking for a courteous photographer who knows how to make his clients feel relaxed and comfortable! Thanks so much, Bob!
  • Masahiro K. May 31, 2017
    Portrait Photography
    Verified Review
    Bob was great! He was funny, witty, highly responsive and extremely accommodating to our requests and was exactly what we were looking for for a family shoot. Thank you!
    Bob K. Jun 5, 2017

    Masahiro and his roommate graduated from Harvard Business School and wanted formal portraits with their families (in from Japan). I brought my portable gear to their apartment and captured individual portraits and larger family groups for their memories, including grandparents!

  • Natalie M. May 31, 2017
    Headshot Photography
    Verified Review
    He knew what he was doing, got a lot of good looks to choose from and made the experience enjoyable. We even got a cup of coffee together!
    Bob K. Jun 5, 2017

    Natalie needed an updated professional portrait for her new job ("Welcome to Boston, btw!") during our shoot at her office, there was a building fire drill. We got a cup of coffee at the local Starbucks while that went on, then returned and finished the shoot!

  • Margo D. May 19, 2017
    Headshot Photography
    Verified Review
    I am 110% pleased with my experience with Keene Vision Photography! From the start, Bob was extremely responsive and able to answer all of my questions in a timely fashion. We set up a mutually agreeable time at my home for the photo session. Bob arrived on time and explained to me how the photo session would go. Bob has a great personality and was able to make me laugh, smile, and feel extremely comfortable during the session, which resulted in amazing shots! Within 24 hours, Bob had posted my photos for me to view. Bob is an expert photographer, personable, and pays extreme attention to detail! I could not be more pleased with my experience. I will most definitely hire him again in the future.
    Bob K. May 19, 2017

    Thank you Margo! We worked in the house with various background designs. I encouraged her to put on a change of blouses after the initial shots were done. Then we went outside and did some outdoor portraits!

  • Samantha D. May 5, 2017
    Event Photography
    Verified Review
    Bob was on the ball throughout our entire day. He took posed and candid pictures that captured our entire wedding ceremony, and even followed us to a few key locations that were important to us after the ceremony was over. His sense of humor kept us on our toes. We just got our pictures back and cannot stop looking at them! Thanks Bob!
    Bob K. May 15, 2017

    Sam and Bruce had a wonderful private ceremony on the breakwater in Gloucester. We then went to about 5 locations around Gloucester for photos. *Then* went to Boston to grab shots at special places (Fenway Park, Old State House, walking around) they were pleasant and happy, despite pretty cold temps!!!

  • Bianca B. Apr 3, 2017
    Headshot Photography
    Verified Review
    Excellent photographer!
    I'm a reporter who hired Bob to take headshots and it was a fabulous experience! He was very flexible in terms of the location of the shoot and somehow converted a musty basement into a great studio! He made me feel very comfortable and confident. I had all the photos in my possession in a matter of hours and they turned out exactly how I wanted. I highly recommend!
    Bob K. Apr 3, 2017

    Thank you Bianca! A wonderful session with a talented reporter. Bianca was easily directed, her experience in working on camera made this sitting very easy from my viewpoint. That being said, I was able to give her several unique looks.

  • Sanji A. Mar 17, 2017
    Headshot Photography
    Verified Review
    Terrific experience and photos
    I was delighted with the entire experience of working with Bob - from the intro call to the ease of making an appointment to the relaxed/engaging but professional experience of the shoot to the terrific shots that he provided. I strongly recommend the opportunity to work with Bob and his great work.
    Bob K. Mar 23, 2017

    Sanji is a principal in a software company and needed professional portraits for a variety of uses. We used his home as the studio and created his image! Thanks Sanji, it was a pleasure working with you.

  • Tom V. Mar 9, 2017
    Corporate Headshots
    Verified Review
    Photographer passive-aggressively argues with potential client
    See screenshot attached:
    Bob K. Mar 10, 2017

    This is a misleading and untrue review. I responded to Tom's request and didn't hear back. There was no communication as to whether he still needed photography services or not, despite multiple attempts by me. No messages or indication that he ever hired anyone. I sent a rather sarcastic message "thanking him" for not having the courtesy of letting the five photographers who bid on his request whether he had hired anyone (his request is STILL open as of this writing!) and he's posted a review on my profile, even though he's still not indicated that anyone was hired. Vendors pay a fee to respond to requests, if your request isn't closed (by indicating you've hired someone or by closing the request on the Thumbtack site) then you're being negligent.

  • Melissa M. Mar 7, 2017
    Commercial Photography
    Verified Review
    great experience
    Bob was great to work with and turned around part of our project really fast, which was greatly appreciated. Very friendly - great work.
    Bob K. May 28, 2017

    Melissa coordinated a photo shoot for the office where she works. I photographed the CEO and staff portraits which they used for their website and publicity. Had to make two trips to the offices to photograph everyone due to vacations.

  • Drake L. Mar 2, 2017
    Headshot Photography
    Verified Review
    Highly recommend!!!
    Really enjoyed working with Bob! He was responsive, accommodating with my schedule, and most importantly, took great photos and made me feel comfortable throughout the entire process. I'd give him my highest recommendation!
    Bob K. Mar 4, 2017

    Drake was a pleasure to work with. Went to his apartment in Harvard Square and we did formal portraits for his medical residency applications, and some more casual images for social media/personal use.

  • Sam Z. Mar 2, 2017
    Commercial Photography
    Verified Review
    Excellent photographer
    Bob was amazing. Very professional and pleasant. I highly recommend him.
    Bob K. Mar 4, 2017

    Sam's a defense attorney, we did formal portraits against backdrop , environmental portraits in his office, and, because it was close, some images in front of a district courthouse.

  • Colette G. Feb 27, 2017
    Corporate Headshots
    Verified Review
    Professional Head Shots
    It was a pleasure to work with Bob and I would not hesitate to work with him again.
    Bob K. Feb 27, 2017

    Colette hired me to photograph the staff of a national company during their annual meeting in Boston. I was given about an hour and a half to create their portraits. They were great! Lots of folks won't open up quickly, fortunately, I had a good rapport and everyone was very happy! Colette had everything super organized!

  • Scott B. Feb 22, 2017
    Corporate Headshots
    Verified Review
    Just what we were looking for
    Great experience!
    Bob K. Feb 27, 2017

    Scott hired me to photograph the principles and staff of a health care company. We had to reschedule because of weather, but once there, I created portraits for use on their website and social media pages.

  • Susan B. Feb 8, 2017
    Corporate Headshots
    Verified Review
    Nice Work!
    Excellent experience - accomadating, thorough and very friendly - would certainly use him again
  • Megha S. Jan 30, 2017
    Headshot Photography
    Verified Review
    Bob was great!
    Bob was a true professional and a lot of fun. No one at the office was looking forward to getting their picture taken, but he had everyone comfortable and laughing within minutes! He was very helpful in answering all our questions and the pictures were great and exactly what we were looking for.
    Bob K. Mar 4, 2017

    Megha hired me to photograph the professional portraits of the principals and staff of a hotel management team. Did two on location sessions in Quincy and Dedham to accommodate the staff members. Great people!

  • Christy H. Jan 25, 2017
    Event Photography
    Verified Review
    Swim meet photos
    Great Job! He was great because the swim meet before ran over and he was nice to stay and take the photos..
    Bob K. Jan 26, 2017

    I was there to mainly capture team photos of the swim team; there was another swim meet in progress, we had to wait until they cleared the space to take the team pics where they'd look the best!

  • Kathy W. Jan 15, 2017
    Headshot Photography (Package Options)
    Verified Review
    Bob was a professional and a gentleman
    Bob was very accommodating and easy to work with . He made me feel comfortable as it is always awkward for me to pose . He was pleasant and professional. He made it fun.
    Bob K. Feb 27, 2017

    I loved working with Kathy! In my line of work, I meet a lot of great people. Kathy, although obviously loathe to have her professional portrait done, warmed up to my camera. We created several great images for her to use in different facets of marketing her business.

  • Heidi S. Jan 9, 2017
    Corporate Headshots
    Verified Review
    Great photographer!
    Bob was GREAT! He was very professional and came to my house, setup a studio and made me feel like a super model! Took a ton of GREAT photo's. Very hard to choose among them. I would hire or recommend Bob for any event you have! He also is just very nice, outgoing and makes you feel comfortable immediately!
  • Cynthia P. Dec 31, 2016
    Wedding Photography
    Verified Review
    Thank you for making things easy!
    Bob was very outgoing and easy to work with. He moved throughout the wedding seamlessly taking photos. He was friendly and able to make people comfortable. He moved quickly allowing our requested photos to be done and then letting us get back to the party! Thank you, Cynthia
  • Berenice R. Dec 15, 2016
    Event Photography
    Verified Review
    Bob is Great!
    Bob was wonderful. Enthusiastic and very engaged in our event. I would definitely recommend him and use him again.
  • Amy M. Nov 26, 2016
    Headshot Photography
    Verified Review
    Working with Keene
    Bob was great - quick & easy to work with.
  • Christopher F. Nov 17, 2016
    Event Photography
    Verified Review
    Bob is the best!
    Bob did an outstanding job of photographing our engagement. He helped me preserve the surprise for my fiancé and brought so much energy and laughter to an already joyous occasion. Highly recommend, thanks Bob!
    Bob K. Nov 17, 2016

    Chris did this SO WELL! He hired musicians to be playing at Piers Park, East Boston. I pretended to be photographing the musicians for publicity photos; when Chris and Amanda walked by, I asked if they wouldn't mind watching the musicians, "so we have an audience"... the musicians played one of Amanda's favorite songs, and Chris dropped to his knee and proposed! I was there to intimately document the surprise and happiness!! Oh, Amanda said "YES"!! Congrats!!.

  • Margaret O. Oct 18, 2016
    Wedding Photography
    Verified Review
    Great Experience
    Bob was an outstanding photographer! With his background in comedy, he had everyone in my family and wedding party laughing - creating great natural smiles and semi-candid shots. He was very fair and flexible throughout the planning process, and professional as well. I'd definitely recommend him to anyone looking for a photographer!
    Bob K. Nov 17, 2016

    Margaret and Eddie had a grand day! Started at the Bride's parents house for some getting ready and Bride/Bridesmaid/Mom and Dad pix. Off to the church, and then detour on way to reception for just Bride and Groom photos at a picturesque park! At reception hall we did the big groups and then covered the really nice reception!

  • Laura E. Oct 17, 2016
    Event Photography
    Verified Review
    Keene Vision Photography was fantastic to work with!
    Keene Vision Photography was fantastic to work from the initial contact through the finished product. Bob was quick to respond (with samples), very flexible and accommodating to my group. Onsite he was super helpful in providing solutions when we ran into some unforeseen issues. I would definitely use Keene Vision Photography again!
    Bob K. Oct 23, 2016

    This was a large group portrait for a visiting members of an Australian medical community who wanted a photo in front of the Harvard Medical building. Arriving there the building was being renovated! Quick scouting and problem solving followed. Given lemons, I make lemonade!

  • Karim C. Oct 16, 2016
    Corporate Headshots
    Verified Review
    Great
    Bob was great. He took great headshots in his studio and delivered a digital picture on the same day.
    Bob K. Nov 17, 2016

    Karim had a time sensitive situation that required he get an image file QUICKLY! So I had him select one of the images at the end of the session. I processed it right away and he was very pleased!

  • Marisa H. Oct 12, 2016
    Portrait Photography
    Verified Review
    Great job!
    He was very accommodating to my last minute needs and was a pleasure to have around.
    Bob K. Nov 17, 2016

    Marisa had to submit an image immediately for a deadline. I went to her apartment the night she hired me on Thumbtack, and we worked on her portrait. Then I had her view the images on my laptop and select the image she needed, did retouch right there and put it on her thumb drive. (She had to submit the image by midnight THAT SAME EVENING!) While I can't do that for everyone all the time, I hope it indicates the level of service I try to give my clients!

  • Anne K. Sep 23, 2016
    Event Photography
    Verified Review
    Great experience working with Bob Keene!
    Bob was great to work with! He has been punctual and professional in communicating before, during, and after the event. He arrived early to set up, was great with the guests, generally obliging, attentive and a good judge of how to cover our event. I would love to work with him again!
    Bob K. Nov 17, 2016

    Anne hired me to document her business's launch party. It was really wonderful, and attended well. I worked on documenting the relationships between her staff and their supporters.

  • Natalie S. Sep 5, 2016
    Event Photography
    Verified Review
    Highly recommend Bob!
    Bob was amazing. He arrived on time, he was warm, personable and professional. He got all of the shots we needed quickly and efficiently. He put everyone at ease and made it fun for the kids. I highly recommend Bob for your next event.
  • Juli R. Aug 7, 2016
    Wedding Photography
    Verified Review
    I cannot say enough about Bob! Absolutely amazing experience with my wedding ceremony today. He's been super friendly and easy to work with since day one. During my ceremony today he had everyone laughing and so many of my guests came up to me to compliment him. There's no way I could have had a better experience. You are truly missing out if you aren't having him do photography for you. Can't wait to work with him again!
    Bob K. Sep 18, 2016

    This was a great small "elopement ceremony" between two really genuinely nice people! Great location at Prospect Hill Park in Somerville!

  • Amy A. Aug 6, 2016
    Event Photography
    Verified Review
    We could not be happier with our experience working with Bob for our wedding. The planning process was very easy - he called when he said he would, was friendly and clear on his background and cost based on the details of our event. Bob was wonderful to work with on the day of the event. He was on time at each stop during the day, has a great sense of humor and always had an eye out for those little details (ie a pocket square that has sunken too deep into the pocket, making sure rings were visible in the shots, etc.). The end results were GREAT!!! Photo's we will cherish for life!! THANK YOU BOB!!!
  • Luciano V. Jul 6, 2016
    Portrait Photography
    Verified Review
  • Justin P. Jun 25, 2016
    Corporate Headshots
    Verified Review
    Bob is spectacular - friendly, easy to work with, accommodating. His photographs are of highest resolution and quality. You will not regret working with Mr. Bob Keene. Hire him for all your corporate, wedding, and event photography needs. I will recommend Bob to all my friends and colleagues looking for headshots. A+! Thanks Bob! :)
    Bob K. Nov 17, 2016

    Justin is a translation specialist who needed publicity photos for his LinkedIn, Social Media, website and printed materials. I met him at his home office and I turned it into a photography studio; he said he was amazed. Months later Justin amazed me by sending me a pdf file of a brochure with one of the images I created that announced Justin was presenting at an important event in California. Thanks Justin!

  • Caroline C. Jun 18, 2016
    Headshot Photography
    Verified Review
    Bob was wonderful, attentive and did a great job on the pictures!
  • Mrs T. Jun 12, 2016
    Event Photography
    Verified Review
    Bob was amazing a joy to work with and totally professional. There is not one photo that everyone is not smiling in, The kids were great with him his attitude was inspiring always cheerful and over all a genuine guy who took some awesome photo
    Bob K. Nov 17, 2016

    This was a huge family reunion with all ages and many connections. I documented candidly these wonderful people interacting, but then I'll also step forward and quickly organize an important group for the best image.

  • Alex C. Jun 9, 2016
    Headshot Photography
    Verified Review
    Very good experience. Highly recommend Keene!
  • Christian M. Jun 7, 2016
    Corporate Headshots
    Verified Review
    Bob did a great job and he made the process quite easy from start to finsih
  • Shawn A. May 24, 2016
    Headshot Photography
    Verified Review
    I would give Keene Vision 5 stars. Bob was very professional, and had high energy. Made the entire process very easy, and I was pleased with hiring him.
  • Reeba B. May 13, 2016
    Event Photography
    Verified Review
    Bob was very thoughtful in taking pictures. He captured many memorable moments. We are glad that we chose Bob for our son's first holy communion.
    Bob K. May 17, 2016

    Fun event for a young man's celebration of his First Communion! Worked on documenting candids as well as group shots; capturing the importance of the day and who attended (grandparents were there from India!).

  • Eliyahu K. Apr 30, 2016
    Acting Headshots
    Verified Review
    Bob K. May 17, 2016

    Eliyahu is a talented actor and voice coach, we worked at the studios of the NE School of Photography, I gelled (colored) the backdrop blue to match his eyes, and we worked several different looks as he has several talents!

  • Karen C. Apr 4, 2016
    Portrait Photography
    Verified Review
    The event was a photo shoot, and attendees can use the photos to update their Linked In profile.Bob was wonderful to work with, very professional and we will certainly use his services again.
    Bob K. Apr 27, 2016

    I set up a portable studio and the hosts of the event offered the attendees my services to update their professional portraits for LinkedIn and other social media use. Photographed upwards of 30 people, edited best image and delivered the file to them.

  • Joanna C. Apr 3, 2016
    Corporate Headshots
    Verified Review
    Everything went well. Bob puts you at ease, especially for someone who hates to have their picture taken. Very professional and willing to take multiple shots working with lighting options. Easy to talk with
    Bob K. Apr 27, 2016

    Joanna, like many other people, doesn't enjoy having her photograph taken- I chatted with her and put her at ease, then we figured out what she liked and didn't like about her image-I worked on her strengths and she opened up over the course of out session. She came away feeling much better about having her portrait done!

  • Vineesha V. Mar 30, 2016
    Event Photography
    Verified Review
    He is wonderful. Has lot of patience in working with people. Very professional
    Bob K. Apr 4, 2016

    Vineesha and her family were celebrating her son's first birthday with a great party! Magician, face painting, beautiful decorations; the works! I captured the event and the people! Great bunch of people!!

  • Rachel A. Mar 11, 2016
    Acting Headshots
    Verified Review
    This was my first time getting head shots done. Bob created a fun and comfortable atmosphere. He was very prompt in his reply and even had the pictures online the very same day as shooting. He was efficient and friendly and I would definetly recommend him to friends.
    Bob K. Mar 16, 2016

    I went to Rachel's home in Stoughton, set up my "portable studio" right in the family room, she thought *that* was awesome; what was *really* awesome was how well she took directions! She was a natural at posing! We captured some really great acting headshots for her! Now her hard decision is which ones to pick!

  • Lady B. Mar 5, 2016
    Event Photography
    Verified Review
    Everything was perfect,Bob was alert about capture the moment. I'm very pleased with his work
    Bob K. Mar 16, 2016

    A really fun Sweet 16 party for Lady's daughter Joely! Held at the Dave & Buster's in Woburn, I brought a backdrop for more formal portraits, and captured candids and group shots of her friends and family. Documented her special night, capturing the fun and joy of the evening!

  • Victoria D. Feb 25, 2016
    Headshot Photography
    Verified Review
    My fiancé received head shots from Bob and they came out amazing. My fiancé said Bob was extremely professional, very easy to work with, and very personable. Knowing all of this, I would highly recommend Bob for anyone looking for professional photos and would hire him again in a heartbeat!
    Bob K. Mar 16, 2016

    I shot Chris's Professional Portrait at the studios of The New England School of Photography in Kenmore Square (where I run Digital Camera evening Workshops). After working in the studio, we popped outside to get some environmental portraits in a more urban setting, using the fronts of office buildings as backgrounds. That gave Chris a variety of professional looks; I strive to give clients a range of options.

  • Manxue G. Feb 14, 2016
    Portrait Photography
    Verified Review
    Bob K. Mar 16, 2016

    Manxue needed a Professional headshot for her LinkedIn and social media pages. She also requested a clean white background. Working in studios of The New England School of Photography in Kenmore Square, we were able to come up with just what she wanted!

  • Mimi B. Feb 4, 2016
    Headshot Photography
    Verified Review
    Great experience. Bob knew exactly what I needed in my photoshoot and he was excellent with lighting and angles.
    Bob K. Feb 22, 2016

    Mimi was great. She needed a Professional Portrait for her company website, I think she was well pleased! Hey, we both love dogs, and she took my coaching very well.

  • Mark W. Feb 1, 2016
    Headshot Photography
    Verified Review
    Bob was great to work with. Showed up early, got right to work and explained to me his thought process during the shoot. He made it easy to get the project done. Most importantly, I'm happy with how the images came out!
    Bob K. Feb 1, 2016

    Mark is an acupuncturist who required shots for his website. Although I'd brought a background, we came to the conclusion that it would best show him in his office environment.

  • Erin H. Dec 19, 2015
    Event Photography
    Verified Review
    Bob was outstanding. Professional, friendly, and very flexible with our needs. I highly recommend him, and would happily hire again!
    Bob K. Jan 29, 2016

    This was fun- a Corporate Christmas party on a Boston Harbor cruise. HourlyNerds is a company full of fun people. I brought a backdrop and had a photo station, and took candids and group photos all over the ship!

  • David K. Nov 17, 2015
    First off, Bob did a fantastic job covering my parents' 50th anniversary party. In addition to being both easy going, friendly, and professional, his work was outstanding. His work really captured the spirit and love of our large family. In addition, I attended NESOP and had Bob as an instructor. I give him high recommendations for his knowledge, creativity, and teaching ability. An absolute pleasure to work with and learn from.
    Bob K. Dec 3, 2015

    David's Event was easy- what a great bunch of people! The venue (David's backyard) was set up perfectly, huge tent, dining tables, it was a real testament to the love the family has for each other!

  • Hannah and John P. Nov 13, 2015
    We first met Bob when he photographed our wedding, 16 1/2 years ago! He did a fantastic job then - especially great at candid photos, and made everyone feel comfortable and at ease. We have many beautiful, artistic shots from that day. We had an outdoor ceremony, and indoor reception, and he was comfortable with both settings…even shots on the beach. When looking for someone to take some photos at our older son's Bar Mitzvah, I thought immediately of Bob and tracked him down! He took photos of that day for us, too. Always very professional, great at what he does, and especially great at getting in the "action" and getting that shot. We highly recommend him!
    Bob K. Feb 1, 2016

    Hannah and John's wedding was a blast! I was honored that they called me out of the blue to photograph their son's Bar Mitzvah- what was great was reconnecting with all the family; everyone remembered me!

  • Sharon G. Nov 12, 2015
    We engaged Bob Keene to photograph our daughter's Bat Mitzvah in 2015. Bob was fantastic! We discussed logistics in advance, and Bob was on his feet the entire night, taking many candid photographs that really captured the evening. Adults and children were relaxed in his presence - we hardly knew he was there until we previewed the terrific results. Thanks Bob!
  • Olivia K. Nov 11, 2015
    Did a fabulous job with my daughters headshots Very comfortable & professional.
  • Brad M. Nov 11, 2015
    I am a stand up comedian and needed new head shots. Bob Keene of Keene Vision came to my house and set up a studio. It is not easy for me to sit and have pictures taken of me but Bob made it fun. I felt relaxed the antire time. I changed clothes a couple of times as Bob took pictures for over an hour. He then uploaded all the pictures for me to look at. The quality of these shots were so good it was hard to pick. The response to my new head shots has been unbelievable. I have given Bobs name out to many people as a result of how happy I am with the quality of his work. His prices are more then reasonable. I have fellow comics that have paid much more and gotten much less. I highly recommend Bob for any photography needs you may have. Brad Mastrangelo
    Bob K. Dec 10, 2015

    Brad's words are very kind; he was the perfect client, took direction extremely well and was open to my suggestions. He was concerned there wouldn't be enough room in his home for a "photo studio"; I amazed him with how much one can do with a little space.

  • Paul E. Feb 21, 2014
    I have had several head shots done by Bob over the years. Because the did political and topical humor Bob always he always knew the right lighting and angles to make me appear serious yet sarcastic. I difficult thing to portray in a still image. He is both professional and patient. I would highly recommend him to anyone.
    Bob K. Dec 10, 2015

    Paul was a special case- I wanted to show his humor, yet make him edgy; as he appears on stage- I'll always talk to a client to try and get a 'feel' for who they are. It helps me portray them in the images I create.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Projects are quoted by the service and scope of the job. No two jobs are always the same.
What is your typical process for working with a new customer?
A phone call to discuss the clients project, get an overview of their needs and wants. Provide a quote and work to schedule a session at the clients convenience.
What education and/or training do you have that relates to your work?
I attended the New England School of Photography in Boston. Launched my business upon graduating. I now teach evening workshops there in Digital Photography. Member of the Professional Photographers of America (PPA.com).
How did you get started doing this type of work?
My father loved photography. After a career as a stand up comedian, I got married and once the family grew, I went back to school for my photography career.
What types of customers have you worked with?
I've worked with the width and breadth of humanity! From comedians and bands to the Mayor of Boston. Professors and scientists, people getting married and young men and women celebrating a Bar/Bat Mitzvah or a Quinceañera. Businessmen to kick boxers.
Describe a recent project you are fond of. How long did it take?
Documented the EMC World convention in Las Vegas; 5 days of 10-12 hour shooting days! Delivered approximately 3000 images to the client!
What advice would you give a customer looking to hire a provider in your area of work?
When seeking a professional photographer, ask to view a complete event. Anyone can cull together a few good images from a shoot- by looking at an entire event, you may get a better feel for how they work.
What questions should customers think through before talking to professionals about their project?
Ask anything. The only dumb question is the one you wanted to ask, but didn't.