PMI Bay State
It’s free with no obligation to hire
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Photos and Videos
7 photos and 1 video
Russell's responsiveness and know-how is exactly what the trustees were looking for and thankfully Russell is managing our property.Aug 7, 2018
Property ManagementOct 24, 2018VerifiedPMI Bay State's reply
Property ManagementJul 26, 2018Verified
Russell was a true professional and provided our condo association value and what we needed to complete our work. I recommend him highly.Mar 27, 2018
License Type: Real Estate Broker and Salesperson (MA)
- What should the customer know about your pricing (e.g., discounts, fees)?We are committed to delivering great service at the most competitive rate. All charges will be discussed and agreed upon before having the work done, and we work with our best-in-class tradespeople to deliver all services at below-market rates. ********* For residential property management, our normal management rate is 8.5% of the rent, but we discount for multiple properties and high rents. We charge a 10% fee for finding, scheduling, overseeing, and paying tradespeople brought in to repair or remodel your property. Managing regular service, like landscapers, snow removal, cleaners are included in the management rate. We also normally charge a setup fee of $150 per property to make it ready to be managed. This includes having all the bills come to us, collecting all the information about the property, collecting information about you, the owner and any current tenants so that we can enter it into our systems.
- What is your typical process for working with a new customer?We find it most effective to meet, talk, listen and learn about what the customer really needs. Then we prepare and deliver a proposal so that the customer can have a clear understanding of how the services he/she needs will be delivered. None of our contracts lock the customer into working with us, if they are ever unhappy, we want to know so that we can fix the issue. Our goal is to make the management of the rental property or association as easy as possible for the customer.
- What education and/or training do you have that relates to your work?I have my real estate license and earned my Certified Manager of Community Associations (CMCA) from CAI (caionline.com), I also have over 200 hours of specific training to be a property manager. I have managed small and large groups and projects over my 35+ year career. Also, my wife and I have raised three amazing daughters.