Hired 69 times
20 years in business
Very professional with attention to detail. Revived old floors throughout house to an attractive state and laid down a wooden floor in foyer to provide a pleasant entranceway to our home. Recommended without hesitation.Mar 8, 2018
Fair price. excellent excellent end result. and good advice along the way. Very easy to work withMay 26, 2016Verified
Increase price ridiculously from $850 to $2250 on the day of job! Totally waste of my time! This is for 84sqft installation and some repairs. Sent her the pictures before and she knew everything.May 26, 2016VerifiedQuincy's Floor Care's reply
Jie, you are not telling the whole story. You reached out to us months ago saying you have an oral quote and would like us to match it. I told you i couldn't, any competitor's estimate must be written and reviewed. You proceeded with the another company, and reached out to me last week for an estimate on the phone via text. You stated the project is an installation with 3 coats of poly and minor wood repais. You sent me a picture of a very minimal repair area with a max of 2 boards replacement. I then proceeded to quote you based upon the information given. On the scheduled date, my crew came and informed me the project is waterbased not oil, there were 14 areas of repair that needed at least 7 boards replacement in each area, three treads that needed to be sanded and finished, a threshold installation, and you wanted your kitchen partially refinished. You failed to mentioned any of those from the beginning. You down played the services needed to have a low price. The only information provided were 100sqft of installation and some wood repairs. The price will definitely increased with all the additional tasks. If you operated a business, I think upon the situation where there were more than provided, you would increase the price yourself. This experience was wasteful to both parties.
Great service, good attitude, nice workmanship, quick response time and i am in the business so i would consider myself an authority on the subject. I will definitely use them again ! Russ Kahian Shop At Home FlooringMay 5, 2016Verified
Great job! These guys were able to schedule me quickly and got the job done promptly. They were punctual and did an amazing job on my floor and stairs.May 3, 2016Verified