FAQs
- What education and/or training do you have that relates to your work?
I am currently acquiring my Google Analytics certification, as well as my daily survey of all social media news and innovations via sites like Mashable, etc.
- How did you get started doing this type of work?
Well, I'm a freelance writer and I was already blogging. I'm also an Internet addict (not the scary kind, I swear) and being able to create content in an online arena seemed the perfect blend of my skills and interests.
- What types of customers have you worked with?
Figuring out what they want from their social media first - customer service, increased customers or revenue, or simply just getting the word out about their business. Figuring out what platforms they would do well on. Creating content that will interest, delight, and inform customers. Determining the optimal time for posting said content, as well as search engine optimization.